Service Representative Medical
Resume:
TERESE A STARKEY
PLATTEVILLE, WI
**************@*****.***
HIGHLIGHTED SKILLS
Excellent Customer Services
Integrity job requires being honest and ethical
Well developed, motivated, and show
leadership qualities
Initiative willingness to take on responsibilities and challenges
SWISS COLONY
Customer service Representative
Dickeyville, WI
OCTOBER 2014 - PRESENT
Taking Customer Orders via phone of at least eight different sister companies
Taking Customer Payments with Credit or check by phone in a timely manner
Remain calm, courteous and respectful at all times (even when customers are angry and
or argumentative if an order was lost, stolen, or never received
Taking Customer Orders via phone of at least eight different sister companies Taking Customer
Payments with major credit/debit card or check by phone credit to right acct
AMERICAN RED CROSS
Double Red Operator CSA / Phlebotomist
Winona, MN
April 1999 - May 2010
Took medical assessments including blood pressure, finger pokes for hemoglobin levels Administered
a patient questionnaire regarding patients medical and travel history Drew up to 50 to 100 blood
donations daily Worked with Double Red Machines to gather
red cells for trauma units Constant comfort of a diverse range of anxious donors,
including, teens and elderly Worked closely with other staff to ensure efficient operation of
unit (s) Communicated daily with supervisors regarding work-related issues
A ttended Training meetings a minimum of twice per month
AMERICAN RED CROSS
Double Red Operator CSA - Phlebotomist
April 1999 - May 2010
1. Took medical assessments, including blood pressure, temperatures, hemoglobin levels Etc.
2. Administered a patient questionnaire regarding patients medical history.
3. Drew up to 100 blood donations daily.
4. Worked with Double Red Machines to gather red cells for trauma units.
5. Constant comfort of a diverse range of anxious donors, including, teens and elderly.
6. Worked closely with other staff to ensure efficient operation of unit (s)
7. Communicated daily with supervisors regarding work-related issues.
8. Attended Training meetings a minimum of twice per month.
Remain calm, courteous and respectful at all times (even when customers are angry and
argumentative)
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