Customer Service Administrative Assistant
Resume:
Corinthians Carmichael
Lithonia Georgia 30058
*******************@*****.***
June 8, 2015
Dear Human Resource,
Thank you for the opportunity to introduce myself and submit my qualifications for the position with your company. I would be an exceptional choice for this opportunity for a number of reasons and have summarized them in this cover letter and resume.
I have experiences in Microsoft word, excel, power point, maintain data and correct discrepancies, maintain records and invoices, identifies cost-effective solutions, maintain and monitor budgets and grants, analyze data, organizes filing systems, oversees ordering and maintaining of office supplies, verifying insurance coverage, Answer phone calls, screen calls, and provides information to callers, obtain demographic and insurance information for registration, collects and follow up on accounts, communicates financial policies to all parties, schedule meetings and travel arrangements and a excellent problem solver.
I would welcome the opportunity to meet with you to learn more about your company, the requirements of the position and how my qualifications would be a good fit for a position to work with your organization. My email address is *******************@*****.*** and my phone number is 404-***-****.Thank you for your consideration of my candidacy, I look forward to hearing from you soon.
Best,
Corinthians Carmichael
Corinthians Carmichael
1799 Spring Hill Cove
Lithonia Georgia 30058
*******************@*****.***
June 8, 2015
Career Profile:
Award-Winning Detail-Focused Executive Administrative Assistant, offering 13+years’ extensive experience in providing Administrative/Executive/Project Support
Career Highlights:
Proven track record in general administration, accounting, office management, and customer service
Familiar with office procedures, equipment systems, and practices
Perform well in high-pressure, fast-paced environments
Ability to grasp and adapt to new environments and procedures
Team player who is able to relate to people at any level
Strong verbal and written communication skills
Multi-task Abilities
Pleasing phone manners
Competencies: General Administration, Scheduling Travel/Meeting, Executive Support
Professional Experience:
Nisshinbo
11/2005-Present
Administration Specialist
Organized over 1200 files, ensured seamless flow of office operations
Provided high quality customer service to over 1500 customers; leveraged service skills to achieve 100% customer satisfaction
Pioneered method to follow-up (for tracking) on appointments, improving efficiency
Provided administrative support, including tracking budgets (exceeding $1 million) and processing payroll for over 200 employees
Reconciled invoices; resolved discrepancies
Organized confidential files; support assistant director
University Healthcare
08/2002-09/2005
Administrative Specialist IV
Oversee and maintain daily administrative operations to enhance and support a cohesive and efficient office environment
Communicate with physicians and physician’s staff, medical records staff, clients and client’s families to effectively meet client needs
Operated high-volume phone system and maintained daily direct and indirect client relations operations including acting as point of contact for patients, handling high volume phone system and scheduling appointments
Created, maintained, and charged patients accounts and practice finances including verification of account deposits and payments of office expenditures
Efficiently and accurately schedule over 900 appointments per month
Set up over 40 conference rooms meeting per month
Education: Bachelor of Science in Health Care Administration
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