Customer Service High School

BRIDGET HEWITT

* ** ******** **, *******, ON L*V 3W1 C: 289-***-****

*.**********@*****.***

Summary

High energy customer service personnal focused on promoting customer

satisfaction through exceptional service. Courteous and professional with a great

sense of humor. Has excellent professional server skills and knowledge. Looking

for a job to help myself in my Wedding Consulant course.

Highlights

•Good attention to detail

• Empathetic, caring and considerate with excellent customer service skills,

interpersonal communication skills and organizational skills

• Friendly and respectful with good listening skills

•Patient, professional and courteous

•Trustworthy, sincere and adaptable to changing workload demands

•Enjoys working with others and can work well independently

•Goal oriented and energetic

Work Experience

SMG Canada Meridian Centre 09/2014 to Present

Guest Services Attendant

I assist guests to seats, help elderly with walkers and/or scooters. I take and scan

tickets. Assist whenever needed and at different areas of the centre.

Ripley's Great Wolf Lodge 11/2012 to 09/2014

Water Park Attendant

Assisted guests with any special requests during their visits or sent them to a supervisor if

I could not help at the time. I would greet guests at the front door when they came in, hand

them towels when the approached the towel bin and greeted them at the slides before I

sent them down the slides.

Professional Courses and Certifications

Certificates: Professional Server 2012

Niagara Women’s Enterprise

•Smart Serve

•CPR/First Aid

•Professional Banquet Server

•Safe Food Handling

•Service Excellence

•WHMIS

High School Diploma 2009

Centre Hastings Secondary School Madoc, ON,

Canada

Affiliations

Organizational/Communication Skills:

•Initiated and organized student group in local high school for OSAID (Ontario

Students Against Impaired Driving)

•Voted regional representative associate for OSAID by peers

• Assisted in organizing functions and events to promote public awareness for OSAID

Customer Service Skills:

•Greeted and assisted clients in mental health support network centre

•Assisted in daily meal preparations

•Helped resolve any questions or concerns

•Provided support and encouragement

•Served food and beverages at various events/functions

Contact this candidate