Manager Project

MICHAEL T. WEYMOUTH, PMP

Garner, NC ***** 919-***-****

**********@*******.*** www.linkedin.com/in/michaeltweymouth

PROJECT MANAGER

Improving Operational Service & Delivery, Strategic Operations &Planning

Top-performing manager with over twenty years of experience in Fortune 500 and entrepreneurial companies.

Solid cross-functional expertise. Adaptable, comfortable working in the grey. An enthusiastic professional who

consistently meets commitments with integrity. Unique ability to see into a complex problem and quickly

identify the right path forward, translating into clear, actionable steps. Astute strategic, business and technical

skills and a proven track record of delivering effective business solutions and driving company growth.

Areas of expertise:

Profit & Loss Management Operations Management Team Building

Service Delivery Organization Design Communications

Leadership

PROFESSIONAL EXPERIENCE

PEARSON EDUCATION –Rancho Cordova, CA 2010-2015

A global leader in developing innovative applications for mobile & digital learning, along with technology products & services.

Delivery Executive (2014-2015)

Oversaw delivery of core Pearson services which represented 25% of Services revenue in 9 states. Executive-

level escalation point for customers. Worked hand-in-hand with Sales to identify new opportunities and confirm

that custom solutions could be implemented successfully.

Drove efforts across Sales, Services and Support to deliver a key consultative service needed to insure

success that was not included in the initial sale. The payoff: $20K in additional annual revenue and restored

working relationship with customers.

Identified a new annual revenue stream of $30K in re-certification training for a Pearson Partner by finding

gaps in software implementation that had led to customers refusing to sign off on project completion. The

approach: working with our project management team and partner to revise the process.

Manager - Custom Application Solutions (2012-2014)

Managed development of custom pages and reports, interface design to 3rd party systems, and custom

applications. Recruited staff, set employee goals, coached and mentored to serve customers worldwide.

Defined and implemented processes to reduce custom application quote turn-around time by 25%

Led turn-around on failed project to provide a graduation planning systems for the South Carolina

Department of Education: the end result -- an additional revenue stream of $20K annually in maintenance.

Manager – Data Services (2011-2012)

For customers moving from prior information systems to Pearson products, managed extraction, transformation

and loading (ETL) of customer data. Maintained qualified staff. Built relations with key contracting agencies to

secure skilled contingent resources.

Oversaw the integration of newly acquired product (Schoolnet) and flagship product (PowerSchool). This

allowed automatic transfer of student information on a nightly basis and eliminated double data entry.

Systems Engineer–Technical Solutions Group (2010-2011)

Team Lead for pre-project planning, scheduling and deployment of PowerSchool implementations.Managed

workload, scheduled service delivery, TSG Service Desk. Produced new workflow to streamline installations.

Built a new revenue-producing service offering that provided remote backup and data restoration services to

Pearson customers.

MICHAEL T. WEYMOUTH PAGE 2

HIGHMARK COMPANIES (Assigned to Pearson Education)– Cary, NC 2007 - 2010

Providing IT& professional services to federal, state & local governments& private industry.

Technical Support Specialist

Installed Pearson (PowerSchool) student information system for school districts worldwide. Managed the

Technical Solutions Service Desk for client questions. Led seminars on technical aspects of migrations and

system requirements.

Created pre-populated state specific data sets that reduced system setup time from 3 days to 2.

MAZE HOMES – Vero Beach, FL 2005-2007

A family owned business specializing in construction of single-family homes and condominiums.

General Manager

Managed operations for a residential and commercial developer. Hired and managed staff of 12.Oversaw all

aspects of production. Managed company financial position and business relationships with banks, investors and

sub-contractors. Identified new land acquisition opportunities.

With new software accounting/production management program, improved the accuracy of cost estimating

and measurement of true costs, yielding average cost savings of $5K per project.

STATE FARM INSURANCE COMPANIES – Bloomington, IL 1991-2005

A Fortune 50 mutual insurance company owning one of the world's largest private virtual computer networks (10K physical servers, 4

world-class data centers) with more than 65K employees, 18K agents, 80M policies and accounts.

Systems Manager

Managed a team of 15 network operations analysts responsible for mainframe communications, DNS, DHCP

and internal network addressing schemes. Coordinated staffing of a Program Management Office and led a staff

of 70 analysts. Maintained relationships with select universities for recruitment and internships.

Progressed through a series of roles with progressively increasing responsibility -- Staff Manager,

Professional Development Manager, Network Designer, Campus Recruiter, Project Manager, Team Leader

and Technical Support Analyst.

Sponsored an enterprise telecommunications architecture project, aligning goals of various lines of business

with technology investments, while building a multi-departmental converged planning process.

Evaluated, implemented and supported a remote-control workstation solution that reduced on-site technical

support visits by over 40%.

ILLINOIS STATE UNIVERSITY – Normal, IL 2000

Instructor, Applied Computer Science

Taught an introductory (300-level) class for associate degree student on the various hardware/software used in

data communications/networking, including network types,architectures, protocols, signaling techniques,

standards, wireless networks, cellular networks, LAN’s, WAN’s, cable modems and xDSL.

TECHNICAL SKILLS

VOIP, VPN, NT Server, VMware, strategic planning, network design, Kemp load balancer, Stratacom IGX

switches, Cisco routers, Network General Sniffer, wireless networking, VSAT networks, mobile

communications, and remote workstation management.PowerSchool, Schoolnet, Inform, Bomgar, Salesforce,

Word, Excel, PowerPoint, Project, Outlook, Lotus Notes, ProComm Plus, Reflection, Rumba, Visio, FrontPage,

I.E., NetOp PM, NetMeeting, Windows 3.1, 9x, 2000, XP, 8, Linux, NT Workstation/Server, and OS/2.

EDUCATION

BS, Telecommunications – SUNY Institute of Technology at Utica / Rome, NY, magna cum laude

Associate in Applied Science, Electrical Engineering Technology – Broome Community College,

Binghamton, NY

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