Assistant Operations Manager
Resume:
Marlon Drummond
Chicago Il. **636
**************@*****.***
Attributes: Proven leader, change agent, business and interpersonal savvy, flexible, results driven, tremendous work ethic, excellent communication, analytical and organizational skills; Meticulous operations employee, excellent at juggling multiple tasks and working under pressure with strong leadership and relationship building skills. Broad industry experience includes Railroad and Education.
Education
Kennedy King College (Business), Chicago IL, Present
Professional Experience
H&M International Transportation (CSX Railroad)-Chicago, IL
Contractor for CSX Railroad who loads and unloads freight to be distributed throughout the United States.
Spotter
Dec 06 – Feb 14
Worked across the company functionally and in a fast paced environment to meet the internal and external needs including driving work orders to and from the track to be loaded on outgoing and inbound trains. Routing and reporting of work to satisfy compliance requirements, customer service request and operational excellence goals. Performed physical labor and operated an automatic Hostler truck to perform functions for freight operations.
Educational Solutions – Chicago, IL
Children’s continuing education distributor
Distribution Manager
Oct 05 – Aug 06
Oversaw productivity and quality control of products; ensured accuracy and efficient product manufacturing; received, logged and shipped orders; product packaging and distribution; monitored equipment for safety and efficiency; ordered supplies and machinery; prepared reports.
Planned and executed the distribution of learning materials to schools throughout the city affiliated with the program.
Teachers Academy Math & Science – Chicago, IL
Operations Assistant Manager
Aug 01 – July 04
Led key projects, which resulted in the implementation of new math & science curriculums in Chicago’s public schools.
Training; Made recommendations for new hires; Facilitated weekly goal meetings and performance evaluations; Employee Orientation; Facilitated continuing education.
Recommended process enhancements; Analyze issues and provided reconciliation.
Attended Networking, Expo, Media and Not for Profit events on behalf of the organization; Supported Executive Director in managing tasks in order to accomplish departmental objectives and goals.
Data entry: Maintained/Updated files in reporting databases; Created end-of-month inventory reports; Created purchase order and blanket releases.
Maintained equipment; Set up events using audio and video equipment.
References available upon request
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