Human Resources Administrative Assistant

KATIE D. DOYLE - CHRP CANDIDATE

*** ****** ******, *********, ** N3H 4E4

Phone: 226-***-****

Email: *********.*.*****@*****.***

OBJECTIVE

To apply my strong Human Resources skills and education to an entry level Human Resources position.

HIGHLIGHTS OF QUALIFICATIONS

Human Resources Management Post Graduate Diploma

Six months of experience as a Human Resources Assistant at Hayashi Canada Inc. conducting Onboarding, Recruitment, Orientation, Health and Safety, and other related administrative tasks.

Acted as an HR Consultant with IMT for a Capstone Project over a course of 6 months designing and implementing a corporate Onboarding and Orientation package.

Over 4 years of experience in an Administrative role in the mortgage, banking, and hospitality industries.

Advanced computer software and database skills in Sage, Word, Excel, PowerPoint, Outlook, MARS, PRISM, SharePoint, SAP, AS400, and POS systems.

EMPLOYMENT HISTORY

IMT Corporation – Human Resources Consultant –Volunteer Nov. 2014 – April 2015

Kitchener, Ontario

Worked with 3 other colleagues to revamp and make recommendations to the current orientation and onboarding program at IMT

Updated, and created 30+ documents to be administered and used during the onboarding program

Designed and delivered a trainer’s manual, onboarding checklist, feedback survey, and implementation plan to keep track, and continue improving and building upon the current onboarding program.

MCAP Service Corporation – Mortgage Specialist (Renewals) Sept. 2013 – Sept. 2014

Kitchener, Ontario

Met my daily quota of processing 64 or more pieces of mail, faxes, or emails for the Renewals Department.

Generated anywhere from 1-250 renewal offers through mail merge, then printed the offers, then sorted the offers, and then mailed the offers by our daily mail cut off.

Met or exceeded quality checks conducted by the quality department monthly on my daily work.

Liaised with Renewal Account Managers or other Lenders on a daily basis via e-mail or telephone.

Agricorp – Logistics Services Representative (Administrative Assistant) – Contract May 2013 – July 2013

Guelph, Ontario

Answered 15-50 telephone calls daily to accurately record customers’ acreage for Production Insurance claims.

Was assigned to the mail team that sorted, scanned, recorded, and delivered mail daily (20-150 pieces).

Scanned Agristability applications (50-150 daily), then scanned, and filed those applications to ensure accurate records were kept on all claims.

Hayashi Canada Inc. – Human Resources Assistant – Contract Oct. 2012 - April 2013

Stratford, Ontario

Conducted the onboarding process for all new hires at Hayashi Canada. This encompassed a guided plant tour, health and safety training that included WHMIS and Lockout, review of policy and procedures, and ensuring the accuracy and completion of all new hire paperwork (2-10 employees a week).

Revised with attention to detail and the employee handbook and distributed to all employees (115 employees).

Handled recruitment by conducting first round interviews by telephone (15 per month).

Submitted temporary payroll and was a point of contact with the agencies via email and telephone.

Used PowerPoint, Publisher, and other imaging programs at an advanced level to create communications pieces for the Human Resources department. This included bulletins for the Health and Safety board, PowerPoint presentations for Forklift Safety and the new edition of the handbook, flyers for company events and parties, and design and implementation for the companies Christmas cards.

Was the Administrator for the Joint Health and Safety Team and recorded with high attention to detail workplace inspections, injury reports, maintenance of the MSDS binder, meeting minutes, and any other relevant documentation on a monthly basis.

Imperial Oil – Administrative Assistant III – Contract Apr. 2012 –Aug. 2012

Nanticoke, Ontario

Was contracted to work with a team of six over a period of five months to take existing purchase orders, work orders, and maintenance requests from their current Tiger system into their new database SAP.

Worked extensively in Excel with worksheets daily with 100’s-1000’s of pieces of data to sort and enter into the SAP program with impeccable accuracy and attention to detail by assigned deadlines.

Scotiabank – RESP Officer – Contract Nov. 2011 – Apr. 2012

Stratford, Ontario

Processed via AS400 and RMP withdrawal of funds, contribution to funds, transfer of funds to other institutions, transfers of funds into our institution, and add government grants, bonds, and GIC’s to customer accounts on a daily basis (30-40 items a day).

Manually created 1-5 cheques daily and mailed to other institutions when there was a transfer request.

Sally Creek Golf Club and Bistro – Pro Shop / Receptionist Apr. 2011 – Sep. 2011

Woodstock, Ontario

Manage the men’s and women’s golf leagues every week by designing games, keeping track of everyone’s scores, and maintaining the league standings on Excel and posting them.

Answered 20-50 calls daily to answer customer inquiries and book tee times on our POS system.

EDUCATION

Human Resources Management – Post Graduate Diploma 2014 - 2015

Conestoga College, Kitchener, ON

Travel and Tourism – Ontario College Diploma 2009 – 2011

St. Clair College, Windsor, ON

Communication Studies – Honours Bachelor of Arts Degree 2003 – 2008

Wilfrid Laurier University, Waterloo, ON

PROFESSIONAL MEMBERSHIPS

Human Resources Professional Association (HRPA) – Grand Valley Chapter, Student Member 2014 – Present

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