Customer Service Representative

Chidinma Princess Linus

***-*** **** ******. ******, ON, Canada. N5W0A6. +1-519-***-****

*************@*****.***

PROFILE

A graduate of Human Resource Management who is enthusiastic to provide excellent contribution to the workplace. Currently seeking a position that will develop my skills, while utilizing my degree education, trainings and professional experience. I love team work, quick to grasp new ideas and result oriented in my approach to tasks

CAREER OBJECTIVES

A proactive individual seeking a working environment where my skills can be utilized whilst contributing to the achievement of my employer’s visions/goals thus, acquiring self-fulfillment and development.

To use the knowledge and skills acquired to make maximum contributions to the task at hand thereby adding value and enhancing the organization’s profitability.

To obtain a position in the field of management and administration, where I can excel in terms of knowledge related to the field

EDUCATIONAL QUALIFICATIONS

FANSHAWE COLLEGE, LONDON ONTARIO September 2013- April 2014

Graduate Certificate Program

Human Resource Management

Member- Human Resources Professionals Association

COVENANT UNIVERSITY, OTA, OGUN STATE September 2007- June 2011

Bachelor of Science in International Relations

Second Class Honors

WORKING EXPERIENCE

Customer service representative

Fanshawe College retail services April 2014- April 2015

-Take payment in exchange of items sold

-Bag purchased items

-Identify prices of goods using memory and scanner

-Enter transactions in the cash register and provide customers with the total bill

-Sort and count currency and coins

-Issue receipts and change to customers

-Ensure that all checkout counters have enough cash

-Process credit card and check payments

-Perform the duties of customer service representative when required

-Assist in stocking shelves, rotating merchandise and marking prices

-Resolve customer complaints in a proactive manner

-Open and close tills

-Train other staff members to work as cashier

- Maintain knowledge of store inventory and sales activities

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Election Polling Clerk

Fanshawe College March 2014- March 31st 2014

-Motivated & Encouraged students to vote during the student elections

-Verified eligibility of voters

-Assisted students with the online voting procedure

Administrative Assistant November 2011- August 2013

-Clean Steps International Limited

-Providing support and assistance to both a single department and multiple individuals throughout the company

-Data management, report writing, organizing meetings and travel, and customer service

-Provides information by answering questions and requests.

-Sort and distribute incoming mail to areas and staff within the organization and dispatch outgoing mail

-Write business letters, reports or office memos using word processing programs

-File papers and documents

-Undertake other duties such as banking, credit control or payroll functions.

Sales Associate

-O Livinson Hardware, Plateau State, Nigeria 2006-2007 (summer job)

-Submit orders by referring to price lists.

-Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.

INTERESTS, HOBBIES AND ACTIVITIES

Public speaking, web surfing, Travelling, Dancing, helping, Music

Played on the high school football team and won trophies

COMPUTER SKILLS

Computing skills: Word, MS Access, Excel and Power Point

Human Resource Information

VOLUNTEER

Ex-Oficio, Political Science and International Relations Dept. 2010/2011

National Youth Service Corp (NYSC) F.C.T: Editorial Board- member November 2011

October 2012

REFERENCE

Available on request

Contact this candidate