Customer Service Insurance

BARBARA KRUG ATC

*** **** **** **. ******, Mi. **331 *******@*****.*** 616-***-****

OBJECTIVE

To obtain an athletic training position in an industrial setting

SKILLS & ABILITIES

-Development and management of rehabilitation programs in industry and workers compensation program at a Dr. office

-Experience in wellness and injury prevention

-Trained for ergonomic assessment

-Familiar with insurance company processing and copay protocols.

-Certified for cholesterol screening

-Customer service

-Microsoft Office tool

EXPERIENCE

CERTIFIED PHARMACY TECHNICIAN

MEIJERS (LOWELL MI)

2010 TO PRESENT

-Process insurance company forms and claims

-Provide customer Service to prepare and dispense prescriptions

-Track inventory and orders for medication and pharmacy supplies

WORKER’S COMPENSATION COORDINATOR

ORTHOPEDIC SURGEONS OF CENTRAL INDIANA (INDIANAPOLIS, IN)

-2005 -2009

-Developed Worker’s compensation program for the facility

-Responsible for interface to Insurance Nurse Case Managers

-Developed Marketing Strategies for Dr. Offices and insurance companies to improve Worker’s Compensation referrals.

-Performed on site ergonomic work assessments

-Assisted the physicians in the treatment of the occupational patients.

HEALTH AND SAFETY SPECIALIST

COMMUNITY HOSPITAL OF INDIANAPOLIS (INDIANAPOLIS, IN)

2001-2005

-Ergonomic job assessments for work-related injuries

-Responsible for interface to Insurance Nurse Case Managers.

-Perform job functioning examinations for injured workers to assess “return to work” status

HEALTH AND SAFETY SPECIALIST

PRONET (FRANKFORT, IN)

1998-2005

-Startup of on-site rehabilitation and wellness facility without guidance

-Onsite rehabilitation of work related injures

-Onsite ergonomic job assessments

-Health and Safety specialist

-ProCARE (anderson, IN)

-1997-1998

-rehabilitation and work specific activities for work related injures

-onsite job assessment

INDUSTRIAL ATHLETIC TRAINER

PROCARE (ANDERSON, IN)

1997-1998

-rehabilitation and work specific activities for work related injures

WORK FIT MANAGER

PADUCAH, KY

1994-1997

-- Initiated startup of onsite rehabilitation and Wellness programs.

-- Onsite Rehabilitation on injured workers.

-- Onsite ergonomic Job assessments

-- Established wellness awareness and programs for the employees.

EDUCATION

EASTERN MICHIGAN UNIVERITY, YPISILANTI, MI

BS ATHETIC TRAINING

Internship at North Farmington High School Physical Therapy Clinic

LEADERSHIP

Managed several worker’s compensations programs. Developed marketing for orthopedic surgeons office.

REFERENCES

AVAILABLE UPON REQUEST

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