Customer Service High School

Tierra Edwards-Rivera

**** ***** *****

San Antonio, Texas, 78251. 210-***-****

*********@*****.***

Health Fitness, TEXAS/LOUISIANA/ NEW MEXICO, UNITED STATES Biometric Screener, Mar 2012 – present

In charge of getting supplies to the site location. Make sure there's a clear communication

between my team and the company we will be screening.

Registration-check-in all participants and explain necessary paperwork

Screening cholesterol and glucose levels (using standard finger stick protocols)

Manual blood pressure

Body composition and BMI calculations using full body sensors

Post-screening consultations (explaining health related results to individuals (e.g. Lipid-profile

+ glucose screenings)

WORLDWIDE CLINICAL TRIALS, SAN ANTONIO, TEXAS UNITED STATES On Shift Floor Supervisor, Apr 2011 – Feb 2013

Follow all protocols, administrated by the FDA

Document and observe all side effects from drugs.

Taking notes on any unusual changes in habits, skin, or speech pattern.

Make all necessary documents to FDA and investigator.

Perform and assist with minor procedures, such as:Breath Alcohol Concentration Test;

Searching participant,Pulmonary Function (PFT’S),ECGs,Urine testing,Escorts patients;Serves meals/snacks,Lab Procedures, Meal Serves,Vital Sings (pulse rate, temp. blood pressure, weight, height, records in charts), Pap smear

NORTH CENTRAL BAPTIST HOSPITAL, SAN ANTONIO, TEXAS UNITED STATES -ER/ Pedi ER/ PDQ / NICU/ ICU/ MST (Unlicensed L.V.N), Oct 2006 – Jun 2010

Splinting/wound bandaging minor surgical assistingI.V's (Intravenous catheter).start and

medsGiving neb tx and doing pyrometer /peak flow testingMinor lab procedures (strep/mono/spinning crits/etc)Urine testing Restraining psych ptsPerforming EKG FoleysInjections PUK (Newborn Screening)

Taking reports from EMS personnel

CPR during codes

Transport

TRACY HIGH,, CALIFORNIA UNITED STATES High School Diploma, May 2002

AMERICAN CAREER COLLEGE,, CALIFORNIA UNITED STATES Sep 2002-Mar 2003

NORTHWEST VISTA,, TEXAS UNITED STATES Associates Art, May 2012

NORTHWEST VISTA,, TEXAS UNITED STATES Associates of Science, Aug 2013

Graduated with honor

UIVERSITY OF TEXAS AT SAN ANTONIO,, TEXAS UNITED STATES Biology, Aug 2013

American Career University Masters Degree Program resent (expected date Jan 2016)

Several years of customer service, sharp analytical skills, problem solving, written communication.

Good work ethic, pleasant personality, good telephone etiquette, a team player, dependability.

Also, would be willing to go above and beyond for the call of duty.

HIPAA, phlebotomist, CPR and First aid certified.

Contact this candidate