Customer Service Medical
Resume:
Angel Mirelez
**** *********** *****, #*** ******, CA 95348
209-***-**** ************@*****.***
PROFESSIONAL SUMMARY
Seeking a position where my customer service-oriented nature would be of value to your company and I can utilize my good communication and problem solving skills. I work well alone or with others and am a fast learner.
SKILLS PROFILE
-Prepare and process files
-Filing and data entry
-Telephone etiquette
-Scheduling appointments
-Deliver medications
-Operate office equipment
-Money handling
-Familiar with Microsoft Word, Excel and PowerPoint
-Customer relations skills
-Production Line Belt work
-Machinery operation
-Able to work in a very fast-paced environment
EDUCATION
Associates Degree in Corrections – Merced Community College, Merced, CA June 2010
High School Diploma – Valley Community School, Merced, CA October 2006
RELATED EXPERIENCE
Criminal Justice
-Trained on proper report writing/documentation of cases/incidents.
-Knowledgeable of or familiar with the Penal Codes for California.
-Aware of the routines and expectations of criminals in facilities.
-Trained Conflict Resolution skills, de-escalation skills, how to avoid potential risks, self-defense and police tactics.
-Trained in how to identify characteristics of criminals, inmates, and offenders.
Production Environment
-Worked on fast paced production line organizing and aligning products or pitting fruits on the line.
-Handled product such as syrup bottles, glass salsa bottles and fresh produce (peaches)
-Inspected product to ensure quality standards were met or products were assembled properly.
-Production line trouble-shooting in a safe, efficient manner, calling for repairs if necessary.
-Operated machinery.
-Cleaned glass, machinery and floors on a routine basis.
Office Operations
Performed general clerical duties in medical setting such as filing and data entry
-Scheduling up to 15-20 appointments per day
-Greeted patients and took co-pays when necessary
-Prepared patient files for doctor prior to appointments
-Processed and updated patient files after appointment was completed
-Continued to gain additional knowledge including medical terminology
-Answered multi-line phone in busy medical environment
-Delivered medications to pharmacies
-Maintained a clean, organized environment
WORK HISTORY
Home Manager – Mirelez Residence, Merced, CA 04/11 – Present
Production Worker – Safeway, Merced, CA 11/10 – 03/11
Medical Office Assistant – Cardiovascular Clinic, Merced, CA 08/07 – 09/07
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