Customer Service Medical

Tia Mosby

Brady/Randstad Temp - Randstad Temp

Milwaukee, WI

********@*****.*** - 414-***-****

Motivated team player with detail oriented skills. Great with multi- tasking in a fast pace environment and

completing tasks within a timely manner. Great customer service skills with seven years' experience serving

general public. Fast learner and self-starter.

Authorized to work in the US for any employer

WORK EXPERIENCE

Order Processing/ Pick and Pack

Brady/ Randstad - Milwaukee, WI - July 2013 to March 2015

Responsibilities

Accurately and in a timely manner process customers orders using IRMIS softwhere. Pack customers orders.

Domestic and International

Skills Used

Attention to detail, able to use good time management, with good people skills. RF scanner while picking.

Order picker/packer/shipping

Buy Seasons - New Berlin, WI - October 2012 to November 2013

Responsible for accurately and in a timely manner pick the customers orders. Pack customers orders neatly

and accurate.

Inspector

Cargill - Milwaukee, WI - November 2010 to November 2011

making sure contaminated meat doesn't come in contact with fresh meat. Inspect meat products for defects,

bruises and blemishes for removal.

• making sure the effected goes out.

ENTERNS-SCHOOL/Insurance processor

Health Care Billing Specialist - Menomonee Falls, WI - December 2009 to May 2010

assist with verifying insurance coverage and entering billing charges to the correct insurance with the

knowledge of HIPPA Regulations.

• schedule appointments and provided Customer Service to the Internal & External Clients.

Slot Attendant

Potawatomi Bingo Casino - Milwaukee, WI - August 2001 to October 2008

provided outstanding Customer Service to the guest while processing high volume cash handling & Jackpot

Payouts to the customers.

• maintained Casino equipment and preformed tax and accounting functions.

Assembler

Milwaukee Journal Sentinel - Milwaukee, WI - June 1998 to October 2001

prepare Sunday paper for delivery.

EDUCATION

Diploma in Medical Office Specialist

Kaplan College - Milwaukee, WI

February 2010

ADDITIONAL INFORMATION

Qualifications & Skills

CPT/ICD-9/HCPCS Coding/ Medical Billing

HIPPA Regulations

Medical Transcription / Medical Terminology

Scheduling/Filling/ Cash Handling

Office Management/ Customer Service

Record Management/ Telephone Triage

Anatomy & Physiology/ Health Claim Processing

Food Service & Safety

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