Customer Service Assistant

Perry Watkins III

**** ********* *****, **** **********, MI 48323 ~ 610-***-**** ~ ********@*****.***

PROFESSIONAL GOAL

To begin my career with an internship or in an entry-level position that provides the opportunity for professional development.

EDUCATION

Central Michigan University, Mt. Pleasant, MI

Major: Psychology / Double Minor: Leadership and Philosophy

Graduated: May 2015

STUDENT INVOLVEMENT AND LEADERSHIP

Resident Assistant –Saxe Residence Hall; Approx. 80 student residents

January 2013 – Present

Twice awarded ‘Leader of the Week’ for exhibiting outstanding leadership qualities

President, CMU Chapter NAACP

Term: August 2010 – June 2014

SKILLS AND ABILITIES

Customer focused service provider

Effective communicator, both spoken and written

MS Word, Excel, PowerPoint; intermediate level

Cash handling accuracy with proficient record keeping

Inventory control and supply management procedures

Reliable, accountable, dependable and team-oriented

Flexibility to respond and adapt to change and shifting priorities

WORK EXPERIENCE

01/2015 – 05/2015 Desk Receptionist Central Michigan University

Assisting and tending to the needs of East Campus and its residents.

05/2014 – 08/2014 Customer Service Associate Lowe’s

Assisting customers and tending to the lawn & garden area.

05/2013 – 08/2013 Supervisor Cedar Point

Overseeing the work and progress of employees in assigned location.

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