Customer Service Manager
Resume:
KATHY MISHLER
Houston, Texas 77064
OBJECTIVE
A position where my varied knowledge of payroll and accounting systems will be of value to the employer. Experience with numerous industries including; gas accounting, landscaping, event planning, retail, Forex trading, income tax preparation, home construction/remodeling and fiber optic construction would also be noted.
WORK EXPERIENCE
June 14. 2014 to May 2015
Insurance Agent
Cold call leads
Build relationships with clients
Present products to clients
Provide customer service to new and existing clients
October 18, 2004 to April 11, 2014
Finance Manager for Advent Global Solutions, Inc
Accounts Receivable and Payable including invoicing and cash posting, bank reconciliations and audits
HR and Payroll: Paychex, Intuit and Paylocity
Processing payroll for 45 persons in 2004 to 200 monthly and 150 weekly in 2014
Payroll taxes for 39 states; communicating with state agencies
Franchise taxes for 6 states
Commercial and Employee insurance; four locations and 275+ employees
Paying bills for four locations
Liaison with landlord for lease renewals and remodels; scouting possible locations
Trouble shooter for QuickBooks server, telephone server, security server
Teach QuickBooks and troubleshoot problems
Office manager duties such as ordering supplies; searching for office locations
April 2004 thru December 2005
Retail Associate for Palais Royal
Cashier, restocker, customer service
2003-2004
Account Temps
Several short term assignments
Landscaping company
Event Planning company
Teaching QuickBooks program
2001 to 2003
Working from home
Forex Trading, Taking care of my grandson
1999 thru 2000
Cherokee Drilling, Inc.
Bookkeeper and Office Manager
Invoicing and cash posting
LICENSES
Class B CDL
State of Texas Life & Health
State of Texas Notary Public
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