Customer Service Sales

Michael Hines

**** *. **** *** ***#*R, Chicago, IL 60609

**************@*****.*** 773-***-****

OBJECTIVE

To find a position in the manufacturing industry that will utilize my education and work experience as a shipping/receiving clerk, and returns processor to grow professionally and provide me with the opportunity to advance within the company, while increasing its profits and customer base.

EMPLOYMENT HISTORY

Staffmark, Chicago, IL April 2006 - August 2007

Temporary General Laborer

Loaded materials and products into package processing equipment.

Examined and inspected containers, materials, and products to ensure that packing specifications are met, and prepared documents, such as work orders, bills of lading, or shipping orders, to route materials to final destination.

Moved freight, stock, or other materials to and from storage or production areas, loading docks, delivery vehicles, or containers, by hand or using trucks, tractors, or other equipment.

Attached identifying tags to containers or marked them with identifying information, and sorted cargo before loading and unloading.

Read work orders or received oral instructions to determine work assignments or material or equipment needs.

Public Storage, Chicago, IL June 2004 –March 2005

Associate Manager

Marked sales merchandise using identification tags, stamps, or other labeling equipment and computed sales prices, totaled purchases and received and processed cash or credit payment.

Cleaned and maintained supplies, tools, equipment, and storage areas to ensure compliance with safety regulations.

Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.

Greeted customers, in person or over the phone, and ascertained what each customer wanted or needed.

Custodial Engineer February 2004 – June 2004

Cleaned rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, and other work areas by sweeping, mopping, and vacuuming, so that health standards are met.

Emptied wastebaskets, and transported other trash and waste to disposal areas.

Washed windows, walls, ceilings, and floors, waxing and polishing as necessary.

NTC/Contemporary, Chicago, IL April 2000- December 2003

Stock Handler

Received and counted stock items, and recorded data manually and using a computer.

Verified inventory computations by comparing them to physical counts of stock, and investigated discrepancies or adjusted errors.

Stored items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas, and marked stock items using identification tags, stamps, electric marking tools, or other labeling equipment.

Prepared documents, such as work orders, bills of lading, or shipping orders, to route materials.

EDUCATION & TRAINING

Central States SER, Jobs for Progress, INC., Chicago, IL January 2015

Job Readiness Training

Thomas Kelly HS, Chicago, IL June 1989

High School Diploma

SKILLS

Forklift and Power-lifts: Eight years of experience

Computer: Basic understanding of computer, internet, email, and Microsoft Word & Excel.

Customer Service: Great interpersonal and conflict resolution abilities.

Qualities: Ability to multi-task in a fast-pace environment, dedicated, dependable, punctual, hardworking, highly motivated, trustworthy, fast learner, and works well in teams.

Contact this candidate