Customer Service High School
Resume:
Rachel Goestenkors
*******@*****.***
Education
Maryville University St. Louis, MO
Bachelor of Science in Forensic Science, Chemistry Concentration May 2015
Relevant Coursework
Organic Chemistry
Inorganic Chemistry
Physical Chemistry
Instrumental Analysis
oGained experience using, Fourier Transform Infrared Spectroscopy (FT-IR), Gas Chromatography Mass Spectrometry (GC-MS), High-performance liquid chromatography (HPLC).
Quantitative Analysis
Forensic Chemistry
oTestified in mock trial as expert witness
oGroup project determining the percentage of copper in a penny
Forensic Biology
oTestified in mock trial as expert witness
oAnalyzed biological samples using various presumptive and confirmatory tests
oUsed PCR for DNA analysis
Professional Experience
Maryville University - Research St. Louis, MO
Student Researcher May 2014 – Present
Conduct background research to develop project – Determination of Metal Content in Paper.
Prepare standards and samples to analyze.
Proficient in using Inductively Coupled Plasma/Optical Emission Spectrometry (ICP-OES), and WinLab 32
Troubleshoot and maintain ICP-OES, order materials, replacement, and spare parts for ICP-OES.
Analyze and Interpret Data.
Poster presentation at Pittcon Conference (March 2015).
Maryville University – Institutional Advancement St. Louis, MO
Office Assistant Aug 2011 –May 2015
Organize and distribute various documents to alumni and donors.
Preform research to update databases such as Raisers Edge and Blackbaud.
Scan confidential documents to database.
City of Highland, Korte Recreation Center Highland, IL
Lifeguard June 2009 – Present
Caution swimmers regarding unsafe practices and safety hazards; enforce and adhere to pool rules and regulations.
Inspect facilities for cleanliness; complete general pool cleaning and maintenance duties.
Determine chlorine content and pH value of water, using water testing kit, and record readings.
Complete required paperwork. (Incident and accident reports).
Tend to accident or emergency situations in accordance with accident/incident protocols and/or emergency action plans.
Swimming Instructor June 2009 - Present
Familiar with American Red Cross Learn-to-Swim levels.
Design individualized programs to meet the interests, abilities and goals of participants of all ages, and educate participants on proper technique and promote swimmer safety.
Conduct swim tests as required.
Submit and maintain skill sheets, lesson logs and attendance information. .
Maintain cleanliness and safety of pools and equipment.
Party Host June 2009 – Present
Greet guests as they enter the facility.
Prepare party area, making sure there are enough supplies (spoons, forks, knives, etc.).
Pick up and deliver food and drinks to guests.
When guests are done with party room, pick up trash and clean up.
Serve customers needing concessions.
Day Care June 2009 – Present
Ensure children 6 mo – 8yr olds are supervised at all times while parents use the facility
Ability to interact with small children and communicate with them effectively.
Capable to be attentive and undertake responsibility.
Pool aide June 2007 – June 2009
Assisted instructors in teaching.
Distributed equipment needed for the lesson.
Supervised swimmers in the pool area.
Volunteer Work
Forensic science day at Maryville University
oTaught high school students about finger printing (March 2014).
oTaught high school students about ballistics (March 2015).
Maryville Reaches Out
oCampus wide day of community service (September 2013).
Highland Area Christian Service Ministry (HACSM)
oAssist with Adopt-a-family program, collect and distribute gifts (December 2013; 2014)
Additional Skills
Cardio-Pulmonary Resuscitation (CPR) Certified
First Aid Certified
Water Safety Instructor (WSI) Certified
Automated External Defibrillator (AED) Certified
Use Word, Excel, and PowerPoint to create various documents, spreadsheets, and presentations for the office.
Self-Motivated
Great interpersonal and communication skills.
Ability to maintain laboratory notebook
Good customer service skills
Contact this candidate