Sonja Anne Voyles

**** ******* *** ****

Raleigh, North Carolina 27615

Home 919-***-**** • Cell 919-***-****

acp2ib@r.postjobfree.com

WORK EXPERIENCE

Belk, Raleigh, North Carolina 2013-2015

Store Fulfillment Associate

Process and ship online orders in a timely and accurate manner

Maintain complete records of shipping activities

Support Customer Service, Loss Prevention, and Inventory

Monitor, order and re-stock supplies

Goodwill Industries, Raleigh, North Carolina 2011-2013

Sales Associate/Sorter/Cashier

Followed corporate procedures to ensure accurate cash and payment transactions

Assisted donors and customers with daily deliveries

Inspected, approved, and consolidated donated goods

Distributed merchandise to promote marketing and sales

Food Lion, Raleigh, North Carolina 2011

Part-Time Sales Associate/Cashier

Maximized sales through excellent customer service

Maintained prompt, accurate and friendly service adhering to company guidelines

Followed procedures handling cash and payment transactions

Engaged and interacted with customers to create a positive shopping experience

HR Directions, Raleigh, North Carolina 2010

Keyer/Coder

Abstracted and keyed data from electronic college transcripts

Utilized electronic course catalogs to research codes

Used web-based applications for coding courses

U.S. Government Security Clearance March 28, 2009

Gap in Employment: North Carolina Wesleyan College 2005-2008

Full-Time Undergraduate Student

Central Carolina Bank, Durham, North Carolina 1991–2005

Production Services Analyst III

Performed disaster recovery testing and procedures

Supervised daily activities to maximize processing time and resources

Targeted and resolved production problems as part of the on call team

Coordinated project implementation

EDUCATION

North Carolina Wesleyan College, Rocky Mount, North Carolina 2008

Bachelor of Science, Business Administration, GPA 3.76 / 4.0

Wake Technical College, Raleigh, North Carolina 1984

Diploma in Computer Operations

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