Human Resources Management

Caryl O'Dowd

Kendall Park NJ *****

Home 732-***-**** ~ Cell 732-***-****

********@*****.***

Summary of Qualifications

Experienced "hands-on" human resources management and generalist professional with expertise in all areas of Human Resources and Benefits Administration for private and public financial services, information technology, bio-pharmaceutical healthcare marketing, manufacturing and healthcare non-profit organizations. Complete responsibility for Human Resources Administration including: Recruitment & Onboarding; Workforce Planning, Organizational Development & Change Management; Mergers & Acquisitions; Talent/Performance Management; Strategic Leadership & Succession Planning; Employee Relations; Compensation Administration including: Payroll, Job Evaluation, Classification, Surveys, Pay Structure, Incentive Plans (including Executive); Benefits Administration of all group health & welfare insurance, employee wellness and EAP programs, and retirement plans (including 401k, 401a & 403b); Regulatory Compliance including: EEO, Affirmative Action, ADA, FMLA, COBRA, HIPAA, ARRA, OSHA, Right-to-Know and Workers Compensation; HRMS, including PeopleSoft, Oracle and ADP; and Immigration services.

Regarded as a strategic business partner who is adept at developing and expediting human resources best practices and value-added services, work processes and new systems that align with company principles, goals – short and long-term and organizational development while continuously visualizing, expanding, and generating new ideas.

Professional Experience

Human Resources Director

December 2012 to December 2014

Registrar & Transfer Company (Financial Services) – Cranford, NJ

(Reason for Leaving: Company sold and closed its NJ location.)

Lead the development and execution of all human resources services, programs and policies that align with corporate goals and promote a unified company culture for its headquarters and two affiliated companies.

Evaluated, developed and maintained comprehensive human resources systems (ADP PReXpert, Human Resources & Benefits and ezLabor Time & Attendance) and processes designed to support the business operations of the company. Renegotiated contract terms with ADP that resulted in overall cost savings of 25%. Assist CFO with budgeting and development of financial reports for monthly, quarterly and annual reporting. Manage payroll administration.

Provided oversight and direction for recruitment, training & development and employee relations for overall workforce.

Negotiated and redesigned benefits program that lowered benefits cost by 9% as well as changed 401(k) plan/provider that resulted in an 80% reduction in fees. Also developed and launched benefits website for employee access 24/7 via the Internet.

Member of management team involved with the merger and transition of operations following acquisition of company. Subsequently, organized and managed all related activities relevant to company's closure including but not limited to: compliance with WARN Act, retention bonuses, terminations, severance packages, unemployment, outplacement counseling and benefits administration including COBRA.

Human Resources Director

January 2008 to December 2012

Informed Medical Communications, Inc. (Bio-Pharmaceutical Healthcare Marketing) – Edison, NJ

(Reason for Leaving: Company closed.)

Reporting to the CEO and President, solely responsible for planning, directing and implementing policies and initiatives relating to all phases of Human Resources, Benefits and Payroll (ADP) Administration for Corporate HQ and two PA Call Centers. Developed and managed recruitment, workforce planning, employee development & training initiatives to enhance retention and increase productivity.

Member of management leadership team responsible for the development of strategic plans, including organizational development, change and talent management that align to corporate goals and focus on enhancing company culture.

Active involvement with the M&A management team during the due diligence and acquisition of a Canadian company. Recommended and implemented strategic plans throughout the transition process; including but not limited to comparison of benefits, compensation, contracts and policies; identifying initiatives to retain and motivate key talent; assessing and anticipating cultural challenges and taking necessary steps to integrate the two cultures of each organization.

Solely handled all HR activities related to downsizing of operations, including review and finalization of required staffing, preparation of severance packages and notification to affected employees nationwide. Assisted CEO with related company-wide communications and presentations; organization re-development (including change/integration of roles) and subsequent monitoring of activities following announcement of closure.

Recommended and implemented integrated payroll and human resources database platform with ADP PReXpert & HRB to streamline processes. Also implemented and administered NetSuite OpenAir time and attendance platform.

Redesigned entire benefits program that resulted in consolidation of three different benefit plans into one universal program with enhancements and overall cost savings of 15%, including two-year rate guarantees. Recent plan changes resulted in 0% increase in employer and employee costs! Designed and launched on-line Benefits website.

Managed office services including purchase/sale and moving of office furniture and equipment as well as contract negotiation for office equipment, services (Fed-Ex, UPS, Pitney Bowes and USPS) and supplies.

Human Resources Director

July 2004 to December 2007

Hanover Capital Mortgage Holdings, Inc. (Financial Services – Mortgage REIT) – Edison, NJ

(Reason for Leaving: Significant downsizing as a result of economic decline in banking/mortgage industry. Note: HCM sold to Walters Industries in 2008.)

Solely responsible for the establishment and development of the Human Resources Department for public financial services organization. Responsibilities include planning, directing and implementing policies and initiatives relating to all phases of Human Resources and Benefits Administration as well as recruitment, training and organizational development.

Report directly to CEO and COO. Member of Management Disclosure Committee responsible for the preparation and issuance of SEC 10Q and 10K filings, as well as compliance with the Sarbanes Oxley and Gramm Leach Bliley Acts.

Liaison with Board of Director’s Compensation Committee regarding executive compensation, agreements and stock related policies and plans. Designed, proposed and implemented Restricted Stock Grants Plan.

Participated in due diligence and recommended strategic plans relating to the sale of its Hanover Capital Partners Ltd. division. Worked with acquiring company reviewing and identifying staff to retain; transitioning compensation, benefits and payroll services; and determining and implementing retention and separation packages for affected employees.

Evaluated, proposed and implemented software solutions to computerize human resources, payroll and time & attendance recordkeeping.

Redesigned Benefits Program by incorporating minor plan design changes and changing providers that resulted in enhancements to total benefits package, overall cost savings of 10% with two-year rate guarantees. Designed and launched on-line Benefits website.

Developed compensation structure, including job descriptions and classifications, performance evaluation process and Performance Incentive Plan.

Senior Human Resources Generalist

June 2003 to June 2004

The Robert Wood Johnson Foundation (Non-Profit Healthcare Philanthropist Organization) – Princeton, NJ

(Reason for Leaving: Managerial opportunity to start-up HR Department for financial services organization.)

Evaluated existing work processes within Human Resources Department and implemented solutions that streamlined and resulted in greater work efficiencies. Designed and implemented Recruitment, New Hire and Orientation programs to meet staffing needs.

Assessed Benefit Programs and proposed, negotiated and administered changes in plan design and vendors, which resulted in 65% savings for Life Insurance programs and 27% cost savings for Disability plans. Developed and initiated employee campaigns & communications to facilitate transition and/or enrollment in new programs. Developed and implemented HIPAA policy in accordance with new legislation guidelines.

Liaison to management and staff for matters relating to policy interpretation and enforcement, employee relations and problem solving.

Responsible for related recruitment activities, including staffing, sourcing, screening, interviewing, evaluation and selection. Created Interview Guidelines and evaluation forms for management use.

Director - Human Resources Administration

September 1993 to July 2002

Fujitsu Consulting (IT Consulting Services) – Edison, NJ

(Reason for Leaving: Position eliminated following transition of outsourced HR/PR functions to Fujitsu NA Shared Services in TX and CA.)

Managed Human Resources Administration, Benefits Administration and Immigration Departments, whose staff provided shared services for 4000+ employees nationwide.

Developed, administered and interpreted corporate policies and procedures relating to all phases of human resources activities to assure compliance with Federal and State Labor Laws and Regulations, EEOC, and applicable Department of Labor ERISA requirements.

Liaison to Global and Corporate management and personnel for matters relating to policy interpretation and enforcement, problem solving & legal issues to ensure consistency of practices as one legal entity amongst 24+ US locations.

Liaison to outside Legal Counsel regarding pending legal matters, claims or litigation relating to age discrimination, wrongful termination, sexual discrimination or harassment. Investigate and handle all related charges, including EEOC and OFCCP.

Participated in due diligence and recommended strategic plans relating to the merger of 5 separately acquired companies and other outsourcing projects. Successfully managed post-acquisition business integration of related human resources activities.

Designated Implementation Systems Manager (ISM) for development, implementation and conversion of data from in-house HRMS to PeopleSoft. Following initial changeover, successfully converted 6000+ records without errors!

Educational Background

Glassboro State College – Glassboro, NJ

B.S. degree equivalent in Business Administration with concentration in Human Resources & Labor Relations Management

Middlesex County College – Edison, NJ

Business Administration

Member, Society for Human Resource Management

Member, Human Resources Management Association of Princeton

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