Customer Service Sales Representative
Resume:
Thomas Sjostedt
**** **** ******** ***** #****
Orlando, FL 32807
*********@*******.***.***
*********@*****.***
OBJECTIVE: Seeking a challenging position with a growth-oriented organization which will allow me to utilize my exceptional customer service, sales, and organizational skills.
EMPLOYMENT:
USHEALTH advisors, Orlando, FL 3/2015 – Present
Cold calling, set appointments for senior agents.
Chili's Restaurant, Orlando FL – Line Cook/part-time 2013-3/2015 – while in school
Boca Internet Technologies/ Data Search Network 2008-2012
Recruiting Research Assistant-Summer Internship
Informed applicants of job openings and details such as duties and responsibilities, compensation, benefits, schedules, working conditions, and promotion opportunities
Contacted employers to solicit orders for job vacancies, determining their requirements and recording relevant data such as job descriptions
Performed reference and background checks on applicants
Interviewed job applicants to match their qualifications with employers' needs, recording and evaluating applicant experience, education, training, and skills
Reviewed employment applications and job orders to match applicants with job requirements, using manual or computerized file searches
Selected qualified applicants or refer them to employers, according to organization policy
Provided background information on organizations with which interviews are scheduled
Instructed job applicants in presenting a positive image by providing help with resume writing, personal appearance, and interview techniques
Maintained records of applicants not selected for employment
Evaluated selection and testing techniques by conducting research or follow-up activities and conferring with management and supervisory personnel
To date I was instrumental in bringing in over 35K in revenue as a seasonal intern. Responsible for adding six new clients to the company
ACT Retirement Life Community 2005-2007
Event Planner/Head Server
Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities
Train workers in food preparation, and in service, sanitation, and safety procedures
Coordinate services for events, such as accommodation and transportation for participants, facilities, catering, signage, displays, special needs requirements, printing and event security
Consult with customers to determine objectives and requirements for events such as meetings, conferences, and conventions
Meet with sponsors and organizing committees to plan scope and format of events, to establish and monitor budgets, or to review administrative procedures and event progress.
Evaluate and select providers of services according to customer requirements
Plan and develop dinner parties, agendas, and services according to customer requirements
Chef’s landscaping 2002-2005
Sales Representative
Cold calling prospective customers to sell company services
Customized flyers for mass distribution in order to increase profits
Answer questions about services, features, and benefits
Circulated among potential customers by traveling via foot, automobile, and bicycle to sale services
Developed a customer contact database for tracking sales and customer satisfaction follow ups
Hit yearly target to achieve and exceed overall revenue goals and helped company become one of the largest landscaping companies in Palm Coast
EDUCATION:
Valencia College, Finance minor Business major AA
University of Central Florida – on-going
Political Science major 24 credits
Life/Health/Annuity coursework/PearsonVue- to pass the state exam –passed 4/2015
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