Customer Service Administrative Assistant
Resume:
Kaneshia Hill
Houston, TX 77028
**************@*****.***
Summary of Qualifications:
* ****** ***** ********** *********, 2 years and 5 months Customer Service Rep, 2 years Administrative Assistant, 1 year Receptionist, 2 years Material Handler/ Assembly, and 5 months of Chemical Plant/Safety Attendant/Construction, Piping, 2 Years of electrical assembly, 2 years Warehouse. 2 years Office experience, 2 Years of Call Center Experience, 4 Years Senior Care/Caregiver, 9 year’s experience in MS Word, Excel, Power Point, Outlook, Copy Machine, Fax Machine, and Internet Explorer.
Objective: I want to join and be a part of a growing company where I can utilize my skills and abilities to best of my knowledge and be able to gain experience with that company and make it my career.
Work History:
The Markers Group
Jan2015-Current
Legal/Production Assistant
Scan in Authorization letters, Certification letters, Medical Records, Billing Records, Invoices, and Work Orders.
Reviewed document through Eye Viewer, Miller Ice, LitBase 2000, PDF, Launch Pad, and other software’s throughout the company.
Fax documents, print, scan, Email through Outlook deliver documents to other department.
Certified Safety
May2014-Oct 2014
Safety Attendant/Construction
Watch out for fire hazards in the workplace while work is performed by other employees. Maintain the conditions and requirements stated on the safety permit. Keep flammable materials from ignition sources. In the event of fire, extinguish it immediately or turn a fire alarm on. Call 911 or the emergency alarm number. Stop operations if you find any hazardous condition.
United Cargo
Dec 2013-May 2014
Customer Service Rep
To ensure all calls are answered and customers are happy and satisfied also:
-Print, fax, email, and copy papers. Input data onto Microsoft excel.
Input data onto the computer for items to be sent on the Air Plane.
Manifest documents. Arrange dates for items to be sent on the air plane
in a certain amount of time. Input items onto DSTG, LLDC, UWS, and send
out payloads. Shipping and receiving. Use Internet Explorer, Microsoft
Word, Excel, and Outlook. Input information making sure pounds and
volume are correct. Make booking list for air planes.
Daniel Group
Dec 2011- Dec 2013
Administrative Assistant
Answering and directing phone calls, making phone calls, taking and distributing messages organizing and scheduling appointments, organizing and coordinating meetings, handling inquiries and incoming work requests, reviewing files and records to answer requests for information, checking and distributing documents and correspondence receiving, sorting and distributing incoming mail, maintaining filing systems, compiling records of office activities, photocopying, scanning, faxing, and sending email
Hewlett Packard
Mar 2010 -Dec 2011
Material Handler / Assembly
Mar 2011- Dec 2011
Gathered materials for assemblers, use electrical cords and put them together, operated machines, accepted broken materials from assembler and gave out new ones, worked or production line, used the filler, made crates, shrink wrap pallets, used SAP, printed out shipping labels, verified order numbers, did cycle counting, gathered materials I needed for the assembly line and place them in totes and passed them down the line also put electrical cords together to assemble the line.
Material Handler /Assembly
Mar 2010 - Dec 2010
•Worked with electrical cords, used had tools to put items and materials together, put parts together so that they can be shipped off, used the pallet jack, labeled parts. Places small fans, IC's, DIMMS, and COA's in totes on the assembly line and assembled parts and put them together.
Texas Oncology PA Mar
2009 - Jan2010
Receptionist
Scans and attaches documents into electronic medical record also:
-Answers incoming calls and transfers calls to appropriate offices/staff, Greeted patients and visitors in a prompt, courteous, and professional manner. Took and relayed accurate and complete telephone messages. Maintained telephone and visitor logs.
G C Services
Feb 2007 - Mar2009
Customer Service Rep
Answered inbound calls for Toyota and Lexus also:
-Made payments through western union quick collect, Set Up Promise to Pays, Answered customers Questions and concerns, Input data into the computer, used Word, Excel, Outlook, Internet Explorer, and Transferred calls.
Unemployed
Jun 2011- May2015
Personal Caregiver
Take care of grandparents and make sure they are well taken care of and watched carefully.
Cook, clean, bath, feed, talk, and comfort, play, listen, pay close attention.
Walk outside, hold conversations.
Build a comfortable relationship with all so they will feel comfortable with me in their home.
Walking and non-walking still take care of them.
Education:
Kashmere High School, Houston TX
High School Diploma/GED
August 2006-May 2007
Training:
Basic plus
Houston Area Safety Council
Oct 2013 - Oct 2014
ARSC Reciprocal, Confined Space
Occupational License or Certification
Transportation Worker Identification Credential License
Expires: May 27, 2017
TWIC, Houston, Texas
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