Customer Service Representative

JUDY ANN MEREDITH

*** **** **** ****, *-*. Greenacres, FL 33463; Home 561-***-****; Mobile 561-***-**** **********@*****.***

EXPERIENCE

Accounting Property Management Company, Palm Beach County, FL

Corporate Controller 2006 – Present

Handle all accounting and finances for a portfolio of Associations including payroll, AP, AR, monthly financial statement preparation, cash flow projection and budgets

Solve problems by working with Property Managers, Association Board members, and Legal Counsel

Train New Accounting Associates to use the TOPS System

Increase profitability by monitoring investment of reserve funds

Converted accounting from Yardi to TOPS system

Friedman & Friedman Agency, Inc. Mineola, NY

Controller 1995 – 2005

Managed finance, internal accounting functions and bookkeeping staff

Supervised AP/AR, payroll, compensation/benefits, purchasing activities, 401K plan administration/reporting and premium financing

Identified and resolved inaccuracies in reporting of direct bill commissions

Implemented procedure for more rapid availability of operating cash receipts

Collaborated with insurance companies to automate reconciliation of direct bill commissions through downloading statements into AMS system

Financial WANG Laboratories, Inc. Tewksbury, MA

Financial Accounting Supervisor 1988 – 1989

Managed 10 finance employees and all financial activities within the government contract maintenance group

American Laser Graphics, Inc. Deer Park, NY

Vice President of Finance 1980 – 1988

Managed and centralized accounting, billing and finances for group of companies

Led main division through successful Chapter 11 financial reorganization

Developed multiple division’s finance/marketing strategies at startup

Sales/Marketing URW Software and Type GmbH Nashua, NH

Sales and Marketing Administrator 1993 – 1994

Managed the marketing database; organized trade shows and marketing mailings

Customer Service NaBANCO Melville, NY

Customer Service Representative 1991 – 1993

Provided account information and services to national retail and hospitality accounts

Trained merchants to maximize cost-effective credit card processing

Identified problematic issues and provided rapid solutions

Management Carold Corporation New York, NY

Office Manager 1990 – 1991

Managed full time and seasonal support staff and oversaw administrative operations

Negotiated vendor contracts and ensured quality of mortgage portfolios

Insurance Commercial Union Insurance Company Jericho, NY

Commercial Property & Casualty Underwriter 1979 – 1980

In-depth program for commercial underwriting

COMPUTER TOPS, QuickBooks, MS Word, Excel, Yardi, Great Plains, AMS, Selectime, Stratus

EDUCATION Hofstra University Hempstead, NY

BBA in Finance, cum laude

MBA 25% complete New Hampshire College, Hookset, NH

COURSE Third Party Reimbursement & Patients’ Accounts Management St. John’s University Jamaica, NY

Dale Carnegie Management Course Garden City, NY

HONOR Beta Gamma Sigma Business Honor Society

LICENSURE Licensed New York Realtor Member of L.I.B.O.R., N.Y.S.A.R., N.A.R. 2005

Contact this candidate