Michael Goodwin, A+/Security+/CCNA/MCP
Jacksonville, FL 32226
acp2cz@r.postjobfree.com
PROFILE & OBJECTIVE:
Multi-certified network engineering professional. Over 10 years of extensive hands-on experience in the Information Technology field. Broad experience with Networking, Windows OS, Unix/Linux systems administration, troubleshooting and repair. Designed, installed, configured, and maintained complex routed LAN and WAN networks. Excellent communications skills with the ability to interface at all levels. A team player who can also work well independently.
SKILLS:
Networking
TCP/IP & LAN/WAN Protocols
OSI model
CSU/DSU, BGP, RIP, RIPv2, OSPF, EIGRP, IPSEC, SSL
DNS, DHCP, Remote Access
Operating Systems
Windows Server 2008R2, 2012
Linux
Unix
Cisco
Windows 7, 8
Software
Microsoft Word, Excel, PowerPoint, Access, Outlook, Visio
VMware
Putty, ServiceNow, Foglight
SolarWinds
Hardware
Cisco Switches 2960, 3650, 3850, Nexus 9000 Series
Cisco Routers 1900, 2900, 3900, 4431 Series
Cisco Wireless Controller 5500 Series
Cisco Access Point AIR CAP1552E
Programming
Visual Basic 6.0/.net, HTML, Java
Security
Norton Anti-Virus
Symantec Endpoint Protection Manager
Watchguard Firewalls
School
President’s list
Student Ambassador
4.0 GPA
EDUCATION:
Virginia College Jacksonville, FL
Associate of Science Degree – Network Engineering
April 2015
University Of Phoenix (Online) Phoenix, AZ
Associate of Science Degree – Information Technology
April 2008
Certifications:
A+
Security +
CCNA
Microsoft Certified Professional
Microsoft Technical Associate
EXPERIENCE:
CGI Federal August 2014 - Present
Network Engineer Jacksonville, FL
Support Microsoft Windows server technologies (Server 2008 R2/2012) operating systems, Exchange, DNS and Active Directory, and virtualization platforms
Engineer and manage 5 deployable networks to support Marines operations worldwide with 100% operational status
Work with a variety of network monitoring and reporting tools to provide top quality support services to various clients
Plan and develop networks using LAN/WAN routers and switches, wireless access points and wireless LAN controllers (WLC), WAN optimization devices, load balancers, and data and voice circuits
Produce design documentation, configuration, installation, test and troubleshooting of IT systems; primarily consisting of Cisco, Microsoft Windows Server 2008/2012 and virtualized LAN/WAN environments
Voya Financial April 2013 – August 2014
NOC Analyst Jacksonville, FL
Responsible for monitoring and troubleshooting a wide range of managed telephony, hosted application, managed network, and network security services
Processing dump/load files, batch, and FTP procedures. Conducting disaster recovery and problem resolution within networks
Work with a variety of network monitoring and reporting tools to provide top quality support services to various clients
Troubleshoot various levels of Ethernet and IP related issues using remote secure session access
Assist with various teams to stage and troubleshoot networking equipment along with performing inspections on all data center equipment
SAIC August 2012 – March 2013
FPS Equipment Installation Technician, Lead Afghanistan
Lead team members in fabrication, assembly, install, operate, and troubleshoot telecommunications, network, and various camera surveillance systems
Conduct installations, de-installations, basic troubleshooting and fault isolation, and maintenance repairs on the Force Protection Suite (FPS)
Configure map overlays with a map client software using ArcGIS software
Install and configure Broadware Server, Sataboy SATA Storage Array, Bosch Network Video Server, Pelco Multiplexers, and various Moxa NPort 5600 Ethernet Switches
Perform installation of networking cabling systems including CAT5, CAT5E, CAT6, and fiber cable
Configure system network switches, router access points, and Windows systems (XP and Server 2003)
CACI Inc. October 2010 – August 2012
BETSS-C Operator Afghanistan
Operated various BETSS-C systems as outlined by the client’s Unit Commander
Provided wartime operations surveillance for U.S. military and coalition forces on forward operation bases and camps
Fabricated, assembled, installed, modified, tested, operated, and troubleshot telecommunications systems
Conduct various quality assurance and logistics support surveys on electrical, mechanical, and environmental systems status
Provided technical and operational support through oversight and direction of telecommunication systems installations
DynCorp International November 2009 – October 2010
Operations Coordinator Afghanistan
Compiled comprehensive data and statistics on site development, sustainment, and transition, and personnel and material movement; developed project execution charts, tri-charts, operation rehearsals, and accountability reports
Coordinated ground and air movement to include region-wide movement tracking of cargo and personnel
Coordinated with Operations team on the development and implementation of various work processes and standard operating procedures for present and future military installations
Logistics Applications Incorporated August 2008 – November 2009
Light Equipment Specialist Fort Campbell, KY
Assisted in equipment receipt, inspection, and verification for completeness, serviceability, and accountability
Operated material handling equipment and tactical vehicles with a gross vehicle weight rating of less than 26,000 pounds in accordance with military requirements, safety restrictions, and guidelines
Relocated sensitive materials from receiving areas to storage/issue areas for military deployments and field operations
Assisted in processing various stock and supply actions such as audits and inventory
Established the first Radiation Safety Program supporting the Left Behind Equipment program resulting in 100% accountability with no incidents or loss of radioactive equipment; performed as Radiation Safety Officer
Kellogg Brown and Root July 2006 –August 2008
Security Coordinator Afghanistan/Iraq
Served as Team Leader for various management and security training programs, including NISPOM (National Industrial Security Prevention Operations Manual) and AT/FP training
Provided leadership by providing required documentation and guidance in human resource and security standard operating procedures, and strategic relationships within the Baghdad embassy compound
Responsible for the mentorship, training, and leadership of 270 Iraqi citizen guards and 15 KBR direct hire security personnel
Supervised security operational functions and maintained 24/7 communications with KBR Operations, U.S. Embassy Regional Security Officer's Tactical Operations Center, and the Base Defense Operations Center within Iraqi international zones
Kellogg Brown and Root March 2003 - July2006
Biometrics Senior Administrator Afghanistan
Sustained the Biometric Automated Toolset Systems database used for designing badges, tracking applications, personnel information, and base access for five military bases
Performed data administration of personnel fingerprints, iris scan, facial images, and personal data into a centralized database
Produced and processed identification of host and foreign country nationals to gain military base access for employment with KBR, the U.S. Government, and other organizations and contractors
Cross-trained over 35 team members and military personnel to troubleshoot various communication systems and the Biometrics Automated Toolset System increasing workforce efficiency threefold
Performed data migration collected from enrollment stations on the Biometric Automated Toolset System into Windows 2000 Server database
United States Army September 1994 – March 2003
Multi-Channel Transmission Systems Operator Ft. Campbell, KY
Trained team members in designing LAN and WAN system networks, patch panel configurations, troposphere scatter communications, and UNIX databases; tracking and maintaining encryption devices (COMSEC), Microwave RF, UHF, and SHF; installing of various types of circuit cards
Supervised and performed installation, operation, and maintenance of multichannel line of site and troposphere scatter communication systems, communications security devices, and various communication antennas
Maintained U.S. Army communications equipment valued at approximately $6.5 million