Training Human Resources
Resume:
Susan Musumeci
***** * **** ***., ********, AZ **302
********@*****.***
https://www.linkedin.com/pub/susan-t-musumeci/28/985/198
SUMMARY
Resolving complex employee relations issues, establishing and maintaining recruitment contacts, coordinating and administering benefits, representing agency in third party hearings, providing performance management and discipline guidance, developing and presenting training sessions, I-9 Employment Verification
SPECIALITIES
HR Specialist/Generalist, Employee Relations, Labor Relations, Classification, Staffing and Recruitment, Benefits Administration, Training, On-boarding, Business Writing, Presentations, Research & Analysis, Computer Proficient
NOTABLE ACHIEVEMENTS
Developed HR processing guide which significantly reduced the number of processing errors (AZ Mentor, Great Dane Trailers, Inc., and American Red Cross (Savannah, GA))
Developed HR procedures for Phoenix Community College, Employee Services
Administered and coordinated the VA Employee Debt Reduction Program for medical staff retention (VA Medical Center, Phoenix, AZ)
Revised Employee Handbook and Personnel Policies (AZ State Compensation Fund)
Worked as part of team to develop and implement Time Keepers Manual to reduce reporting errors (AZ State Compensation Fund)
Developed, classified and evaluated progressive ladder (GS-5 through GS-12) for auditing and contract specialist positions while with Department of Navy
Team member for major contract negotiations, resolved grievances at informal and formal stages, successfully represented Agency at nursing board hearing (employee was dismissed) (Indian Health Service)
Progressed from Clerk Typist to Director, Labor Relations within the Federal sector
EMPLOYMENT HISTORY
Office Coordinator, 7/14 to 11/14, Phoenix College, Phoenix, AZ, 85012, 602-***-****, Doug Sparks, 25 hrs per week, $11.51
HR Tech, 08/12 to present, Phoenix College, Phoenix, AZ 85012, 602-***-****, Martha Anderson, 25 hrs per week, $13.25
Rec. Lead II, 11/09 to 08/12, Glendale Adult Center, Glendale, AZ, 623-***-****, Jo Garcia, 15-18 hrs per wk, $10.10
HR Generalist, 7/05 to 9/07, AZ MENTOR, Phoenix, AZ 85004, 602-***-****, Mandy Chadwick, 40 hrs p wk, Ending Salary $31,000
HR Specialist, 07/2001 to 08/2003, VA Medical Center, Phoenix, AZ.; 602-***-****, Max Avilez, 40 hrs p wk, Ending Salary $60,000
Employee Relations Specialist, 09/2000 to 07/2001, AZ State Compensation Fund; Phoenix, AZ 85012; Carolyn Gong; 602-***-****, 40 hrs p wk, Ending Salary $29,000
Human Resources:
Collaborated with all levels of management to ensure HR policies, regulations and programs were incorporated in department policies and rules.
Provided one-on-one on-the-job training where necessary
Counseled, oriented and trained managers and supervisors on the interpretation and application of HR policies
Designed and implemented new methods to conduct new hire orientation; conducted training sessions and provided company information on benefits, leave accrual, discipline, pay, etc.
Administered discipline, adverse action and performance management programs providing training, advice and guidance to supervisors and managers
Coordinated activities related to employee and labor relations, including grievance process, arbitration, third party mediation, training and counseling, discipline, adverse actions, performance management and unemployment hearings ensuring compliance with state, local and Federal laws and regulations
Met with employees, supervisors and managers to discuss specific issues and/or concerns providing advice and guidance in order to establish a means of communication between the parties
Participated in unemployment hearings, disciplinary and adverse actions and performance management development and improvement plans, grievance and third party hearings
Provided information on benefit program regarding options, deadlines, coverage, etc. Coordinated several health benefit fairs to provide employees opportunity to learn about various programs first hand
Experience working with HRMS systems (PeopleSoft, Oracle)
Classification and Staffing/Recruitment
Five to seven (5-7) years of progressively responsible positions in the area of job classification, staffing and recruitment including clerical, para-professional, professional and trade
Served as Classification Specialist for NavSea and NavAir developing progressive positions at grades 5,7,9 and 11 in the auditing and contract specialist areas as well as other positions
As Staffing Specialist utilized vacancy announcements (internal and government wide), OPM certificate of eligibles, newsprint ads and internet posts (CareerBuilder and Jobing).
Determined minimum qualifications, facilitated selection panels, conducted reference/records checks and notified all applicants of final decision
Conducted position audit reviews to ensure that established positions were properly classified, in the correct job series and grade. Recommended reclassification when necessary
Training
20 years of experience including developing training modules, coordinating and scheduling training, consulting with supervisors and managers to identify training needs and providing information regarding available onsite and offsite training
Developed training for supervisors and managers on discipline, performance management, grievance process, leave abuse and other employee relations issues
Administrative Support
Served as Personnel Technician/Assistant with progressively responsible assignments including classification, recruitment, retirement, and data entry
Served as HR Secretary for large manufacturing company responsible for all HR data entry, maintenance of all HR files, coordinating COBRA, Short-term disability leave and pay, garnishments, health benefits, etc.
EDUCATION
Southeastern University, Washington, DC, AA in Legal Support Science
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