Medical Assistant Customer Service

Maday M. Diaz ***** Forest Trail *******@*****.*** Conroe TX 77306 936-***-****

I seek an opportunity in which I can gain experience as medical assistant/hospital/clinical support, and to advance my skills and knowledge in higher decision making.

Work Experience:

Medical Front Office Specialist DePelchin Children’s Center – Nov. 2012- present

• Answering phones, and taking messages for the doctor and therapists

• Take payments, made client’s charts

• Scheduled appointments for clients and provide tem with the correct information with upcoming appointments and change on medication or insurance.

• Verified insurances, and started authorizations if needed for both visits and medications.

• Data entry for doctor and therapists. Inventory

Medical Assistant / Front Desk PCP for Life – Aug. 2012 – Nov. 2012

• Front and back office

• Verified insurance collected copays

• Vitals, administrated injections, blood drawn

Medical Assistant Endocrine and Psychiatry Center – Feb. 2011- April. 2012

• Back office such as eye photos, patient education on administrating injections and medications.

• Made sure all patients were seen as soon as possible in orderly fashion

• Maintained rooms cleaned

• Prepared and assisted in Biopsies

Medical Assistant Dr. Zaniewski Endocrinology ad Laser Hair Removal- June 2010 – June 2010

• Worked front and back office

• Prepared biopsies and shipped to the lab

• Entry data, made charts,

Education:

MedVance Institute 2010

Lone Star College – in progress

Skills & Languages:

Clinical skills include: vital signs, administering injections, electrocardiograms EKG’s, Veni-punctures, Medical Terminology, CPR Certified. Apply/remove CGMS, Downloaded DEXCOM, CGMS and I-Pros, Meters, OmniPods/Insulin Pumps

Computer skills include: Microsoft word/works. Excel, PowerPoint, Outlook, MdBug, Medtronics, Electronic Prescriptions, Citrix Desktopand Askesis PsychConsult.

Office Skills include: multi-line Phone, Customer Service, Punctual, Bilingual (read, speak, write fluently)

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