Sales Human Resources

Summary

I am highly organized and efficient professional who excels in fast-paced, multitasking environments. I am able to prioritize effectively to accomplish objectives with creativity, enthusiasm and humor. My strengths include strong meeting planning and strong facilitation skills; ability to communicate effectively with all organizational levels, and the ability to build relationships of trust and enlist the participation of team members. I strive to inspire myself and my team members to achieve their potential while working toward common goals.

Professional Experience

2007 - 2014 AmeriHealth Administrators (IBCFOC Subsidiary) Horsham, PA.

Marketing Specialist

Managed monthly CMP Meetings with Senior Management and Marketing Team. Created CMP Profiles and PowerPoint Presentations by gathering resource information from Senior Account Executives and Sales Management Team. Assisted in development and maintained CMP SharePoint Site and Excel Databases to ensure Client Profiles, PowerPoint Presentations and Membership data were accurate, up-to-date and available for review for Senior Management and Sales & Marketing Team.

Analyzed and perform inquiries on perspective competitors and collected information and prepared competitive analysis briefs for Director of Marketing Services and Product Development Manager.

Research, negotiated and coordinated purchase of promotional items for existing/new clients and sales & marketing events. Assisted in development and maintained SharePoint Site to keep track of promotional items being distributed and inventory of items in stock onsite and stored at offsite warehouse.

Collaborated closely with Senior Account Executives and our contracted vendors in coordination of health fair events, negotiation pricing and scheduling for existing/new clients during open enrollment and other events as needed. Assisted in development and maintained SharePoint Site to keep track of events inquirers, pricing, vendor used and scheduled for calendar year.

Collaborated with Sales Management team in researching, negotiating pricing, scheduling external sales meeting/training for Sales Team and introduction of new products.

Point of contact for the Horsham Office for HR initiatives: associate communications, announcements, articles for the organization via web or internal postings.

Point of contact for associate wellness/HR initiatives: United Way “Day of Giving” event(s) assist in coordinating Bring your Daughters and Sons to work Day, National Walk at Lunch Day.

Collaborated with Senior Product Development and Training Coordinator in preparing training programs and materials.

Collaborated with proposal team in preparation of large Request for Proposals (RFP’s) on an as needed basis.

2001 - 2007 Independence Blue Cross Family of Companies Philadelphia, PA

Human Resources Senior Administrator

Developed and implemented an Administrative/Executive Assistant Training Program

New Hire Orientation and Assimilation plan for administrative assistants

Created and implemented a new curriculum course descriptions for the learning management system (LMS)

Perform research on content and information for the development of other programs: Respectful Workplace, and New Hire Orientation Program

Created job aids, hand outs, participant work guides and other training guide materials for new or updated curriculum programs

Accountable for content and aesthetic appeal of training website to include: new ideas for content, training articles, highlight and communicate new programs, website layout, graphic content etc.

Acknowledged and resolved user inquiries and concerns

Created and managed administrative/executive assistant website and online tools

Managed website for Academy for Health Care Management (AHIM)

Coordinated and administered access to online materials for associates taking AHIM exams

IBC/HR Training Department Administration

Managed cost of materials and test fees for external education courses

Point of contact for external contracted educational vendors

Audited and created five (5) department budgets totaling approximately $2,000,000 per calendar year

Developed and implemented reports and send information to HRIS for HR dashboard reports

Point of contact for writing training articles and communications

2000 - 2001 Advanta Corporation Spring House, PA

Senior Administrative Coordinator

Coordinated, prepared and distributed monthly reports, requests for payment/expense reports, correspondence and memos

Created professional presentations using Microsoft PowerPoint

Coordinated mailings; arranged meetings; coordinated travel plans for staff members

Extensive use of Microsoft Office Products (Word, Excel, PowerPoint, Access and Outlook)

Managed front-office operations and provide impeccable customer service

Education

08/2008 – 05/2013 University of Phoenix

Bachelor of Science in Human Resources Management

04/2005 – 07/2006 American Intercontinental University

Associates in Business Administration - Visual Communication

Membership Affiliations

SHRM - Society Human Resource Management

ASTD – American Society for Training & Development

Technology and Computer Program Knowledge:

Microsoft Office Suite

SharePoint

HTML/E-Prise

Front Page 2000

Lotus Notes 8

Adobe InDesign CS

PeopleSoft

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