Sales Customer Service

..

W illiam N. Swasey

**** ********* **** #***

Hillsboro Beach, Florida, 33062

Phone: 954-***-****

Professional Summary:

Technical E xpertise- Can r eview architectural specifications, blueprints and bid documents. Evaluate project

requirements. Provide c ustomer consultations and recommendations f or t he design, customization and

installation o f pr-oducts.

Competitive E dge- Persistent a bility t o reach key decision makers and close a sale. M aintain c urrent knowledge

o f c ompetitor's products, pricing, quality, and sales philosophies.

Professional A ttributes- Well organized and resourceful w ith excellent verbal and w ritten c ommunication skills.

A ction-oriented problem solver and decision maker.

Sales Leadership - ljBhly m otivated, p rofit o riented sales professional w ith a t rack record o f significant

accomplishments in very competitive environments. Demonstrated a bility t o d evelop a solid c lient base and

repeat business. Consistently m et and exceeded sales goals.

Rollcom Inc. Number one sales representation firm in t he n ation in 2001, w ith sales in excess o f 1.25 mil.

M M Systems C orporation- Top ten in t he n ation in 1 989,1990, 1995, 1998, 2000, and 2002

Copper Sales Inc. Top f ive in t he n ation in 1996, t op ten i n 2004. Received t wenty years o f sales, performance

award in 2005.

N aturalite Skylights Top five in t he n ation in 1997

Customer Service Specialist - Placed a p riority on product knowledge, and value-added personalized service and

customer satisfaction. Excellent problem solver w ith t he a bility t o resolve customer issues effectively and

efficiently.

Experience:

Manufacturer's Representative

Swasey & Co. (1986-1999)

Swasey & Co. o f Michigan Inc. (Jan. 2000-Apr. 2008)

Florida Insurance License Life, Health & Var. A nnuity (May 2008)

Joined Laborer's Union March 15, 2010

Hired by Bechtel March 29, 2010- May 1 Port St. Lucie Nuclear Plant

Bechtel Aug 2 -0ct 18 Turkey Point Nuclear Plant

Hired by Days and Zimmerman/MPS 1 0/25/10- 3/15/2011 St. Lucie

Hired by Days and Zimmerman/MPS 3/18/2011-May 5,2011 Turkey Point

Hired by Williams Plant Services May 23, 2011-July 6, 2011 Farley Nuclear, Alabama

Hired by Bechtel July 19,2011- Nov. 14, 2011 Turkey Point

Developed Michigan territories in t he sales and marketing o f products including commercial metal roofing and

siding, skylights, fascia and coping, copper, slate, clay tiles, and stone.

Established new markets and expanded sales through relationship building and coordination with architects,

engineers, contractors, subcontractors, and manufacturers.

Maintained account records and managed all aspects o f business and office operations.

Achieved annual sales volumes in excess o f $3 million.

Education

Northern Michigan University, Marquette, M l M arketing Management

Union Certification

OSHA 10

Cutting and Burning Oxy-Acetylene

Scaffold Building

Fall Protection

Forklift

Bobcat

Aerial Lift

Professional Development

Numerous sales, marketing and product knowledge seminars and workshops.

References and additional information furnished upon request

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