Customer Service Sales

Kevin A. Morton

***********@*****.***

Cell 252-***-****

Home 919-***-****

Objective

Seeking a full time opportunity where I will be able to utilize my strong organizational skills, educational background, and ability to work well with people in customer service and sales, which will also allow me to grow personally and professionally. I am self-motivated and able to work both independently and as a collaborative team member.

Education

North Carolina Central University, Durham, N.C.

B. A. Degree- Theatre, Cum Laude May 2012

Northern Vance High School, Henderson, N. C.

Diploma, June 2008

Experience

Sears Holdings Inc., Raleigh NC June 2013-Present

Fulfillment Center Associate

Move merchandise to appropriate staging locations, and maintains stockrooms in a neat, orderly and safe manner.

Understand website navigation and proactively leverages technology in order to facilitate the internet order fulfillment.

Partners with selling and sales support associates to locate product on the sales floor to fulfill internet sales orders.

Responsible for monitoring the internet orders system on a regular basis in order to execute orders.

Work with in-store receiving and replenishment to insure accurate on hand counts for all goods sold on the internet site.

Perform fill floor process, out of stock and replenishment with replenishment and backroom teams based on business need, pulling and staging merchandise for Merchandising & Pricing associates to place on the sales floor.

Locates and pulls merchandise and fixtures for floor reset and reflow stockrooms. Adheres to merchandise and inventory protection standards

Work with customer service to provide assistance in the retail sales areas of the store

Work with shipping and receiving as needed

Durham Performing Arts Center, Durham NC December 2010-January 2011

Load Out Professional

Responsible for packing and loading of the equipment for the end of the show’s run

Provide support to the crew and stage hands as needed

Work with the props department to ensure event load-ins run smoothly

Habitat for Humanity-NCCU Eagle Club September 2008-May 2012

Volunteer position-helped in building homes for low income families

Urban Ministries, Durham, N.C. September 2008-May 2009

Volunteer Position-helped in all areas, providing support for families in need

Computer Skills

Proficiency in Microsoft Word, Excel, and PowerPoint, Publisher

Internet Explorer

Email

Achievements/Accomplishments

Excellence in Technical Theatre Award 2012

Excellence in Sound Award 2012

Excellence in Theatre Service Award 2011

B. A. in Theatre Certificate of Excellence

Alpha Psi Omega, National Theatre Honor Fraternity; Spring/Fall 2011

NCCU Theatre Alumni & Alpha Psi Omega Certificate for contribution to “The Amen Corner” Alumni Show

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