Customer Service Administrative Assistant

Rose Ann Smith

*** **** **** # * *********, TX **3 Phone: 832-***-****) E-mail: ******@*****.***

Objective: looking to excel and succeed with a stable company where I can grow as well as utilize my skills along with learning new ones.

Work history:

Texas Power Plumbing Porter, TX 3/2010 – Current

Position: Administrative Assistant

Duties: I perform payroll, data entry, I send and receiving e-mail's, invoicing, ordering parts and equipment, I answer the phones, I scheduled service and dispatch techs, I handled all A/R and A/P, P.O.’s and purchasing & pulling inspections on installs, scheduling inspections, handled financing paperwork, and collection calls to customers. I maintained all spreadsheets and money going through the office, I made daily bank deposits, faxed, file, scan and ran errands, and I also provided customer service.

VM Ready Mix Concrete New Caney, TX 10/2014 – 02/2015

Position: Administrative / Data Entry – Temp Position 4 month contract

Duties: I perform data entry, sending and receiving e-mail's, scheduled service and dispatch techs, collection calls to customers, handled all A/R and A/P, provided invoices for Customers, answered the phones, faxing, filing, and scanning documents to put into our data base, I provide customer service, as well as other office duties.

Pleasant Valley Air Pearland, TX 2/2010 – 01/2014

Position: Office Manager

Duties: I performed payroll, I perform data entry, I send and receiving e-mail's, invoicing, pulling and ordering parts and equipment, I answer the phones, I scheduled service and dispatch techs, I handled all A/R and A/P, purchasing & pulling inspections on installs scheduling inspections, handled financing paperwork, and collection calls to customers. I maintained all spreadsheets and money going through the office, I made daily bank deposits, sorted mail, faxed, filed, scanned and ran errands, I also provided customer service, as well as other office duties.

Alpine Air Houston, TX 3/2009 - 2/2010

Position: Office Assistant

Duties: I answered phones, scheduled service and maintained, dispatched techs, I performed invoicing and maintaining accounts, I called customers for collections, I performed data entry, faxed, scanned, filed, and maintained records, I pulled ruff in’s, pulled city permits and inspections, provided customer service, worked with commercial builders and residential customers on new installs and service calls, I also did other office duties that are required for that job.

Casper Electric Pearland, TX 5/2004 - 2/2009

Position: Electronics Tech / Personal Assistant

Duties: I built, soldiered, tested, wired and repairing PC circuit boards and AC/DC modules for Oil Rigs, I performed shipping / receiving duties, I trained new employees, maintained stock, faxed, ordered parts, filled orders, performed data entry and answered e- mails. I also performed general office duties.

Randall’s Bakery Pearland, TX 8/2000 - 4/2004

Position: Assistant Bakery Manager

Duties: I Prepared baked goods, rotated merchandise, ran daily, weekly and monthly reports, scheduled employees, baked, stocked and trained new employees, I performed customer service, cashiered, cleaned equipment and departments and any other duties that job required.

Experience: Microsoft Word, Excel, Spreadsheets, QuickBooks, Windows, Outlook

Education: Alvin High School - General studies

Alvin Community College - 1996-1997 Administrative Assistant/ General Accounting

Texas School of Business 2000-2001 – Medical Assisting

References:

Dorian Storm Lugo 832-***-**** Callie Christmas Wyatt 281-***-****

Stephanie Schutt 409-***-****

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