Administrative Assistant Customer Service

EVA M. LISZCZ

Cell: 281-***-****

E-mail: ********@*****.***

Administrative Professional

Administrative support professional with nine years’ experience. Areas of expertise include executive support, project management, correspondence preparation, calendar management, event coordination, database management, travel coordination and customer service. Responsible, detail oriented with strong organizational, analytical, problem solving, communication and relationship management skills.

Professional Experience

MK Personnel Houston, Texas 01/2015 – Present

Administrative Assistant

NAI Houston - Commercial Real Estate Firm - Provided analytical, administrative, clerical and project support to management.

ExecuTeam Staffing Houston, Texas 12/2014 - Present

Administrative Assistant

CBRE Group, Inc. -Commercial Real Estate Firm – Receptionist/Administrative Assistant

Macquarie Group- Financial, Investment- Receptionist/Administrative Assistant

Science Applications International Corporation, Houston, TX, 09/2007 - 07/2009

Administrative Assistant

Supported the NASA Constellation Program.

Provided administrative support for five Constellation Standing Review Boards with up to 18 members each.

Support Review Mangers, chair persons and members

Initiate weekly conference calls.

Compose, edit, and proofread correspondence and reports.

Create Microsoft Word documents, Excel spreadsheets and power point presentations.

Administrator for all Standing Review Boards NASA Process Based Mission Assurance websites.

Organize major meetings including scheduling rooms, lodging arrangements

And requesting badges for up to 50 attendees.

Coordinate web conferencing and collaboration

Create, manage, and update members expense reports, and contact information

Manage all Requests for Action and Request for Information documents.

Establish, maintain, and update files, databases, records, and other documents.

Perform routine analyses and calculations in the processing of data for recurring internal reports.

Responded to 50 telephone/email inquiries daily.

Maintained a high level of confidentiality and professionalism and established a reputation for outstanding customer service.

Bay Area Staffing Houston, Texas 08/2004 - 07/2009

Administrative Assistant

Handy Hardware Wholesale, Inc.- Independent Hardware Retailer

Marketing Administrative Assistant- 04/2006-03/2007

Supported the marketing department of the company, proofread circulars, ads, and

performed price comparisons. Posted and billed payments in QuickBooks.

AJM Framers, Inc. – Multi-Family Wood Framing Company

Administrative Assistant/Receptionist- 08/2004-01/2005

Supported the Owner, Vice President and team leads. AP, prepared letters, memos and correspondence. Inventory and ordering of office supplies.

Core Staff Services Houston, Texas 02/2004 – 09/2004

Administrative Assistant

Fiserve Financial Services- Finance-

Administrative Assistant- 02/2004-09/2004

Supported the financial analyst, prepared letters, memos and all correspondence, Assisted in special projects and research on computer database.

Comsys Information Technology- Information Technology Services-

Executive Assistant- 02/2003–01/2004

Supported the Senior Vice President of Sales and Marketing, maintained calendar and created and balanced expense reports, prepared letters and memos. Organized and set up all on and off-site meetings and conference calls.

Schlumberger Network Solutions Houston, Texas 01/2001 – 01/2003

Administrative Assistant

Provided administrative support for three Vice Presidents and office staff of 60 engineers for the Information Security department.

Coordinated domestic and international travel, prepared memos and letters

Prepared expense reports and applied for passports for engineers.

EDUCATION

Integrated Software Applications, San Jacinto College, Houston, TX

COMPUTERS

Microsoft Outlook, Word, Excel, Power Point and QuickBooks Knowledge

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