HR/Payroll
Resume:
TAMIKA SMITH
Memphis, TN 38109 ******@*****.***
Human Resource / Payroll Profile
Seeking to Transfer Broad-Based Skill Set, 11+ Years of Experience in Human Resources Management, and Payroll Success into
Human Resources Position
Results-focused, quality-driven professional with extensive experience in human resources, administration and management positions,
demonstrating consistent achievement of objectives, strong multi-tasking and service skills, and dedication to organizational goals.
Advanced presentation and relationship development abilities, with track record of success improving sales and policies/procedures to
ensure profit turnarounds.
Core Knowledge & Skill Areas
Retention Talent Acquisition Benefits Administration
Recruiting Compliance Wages Computation
Payroll Processing Safety Budget Management $400K +
Performance Management Contract Negotiations Computer Literate
Relevant Experience
KELLY SERVICES/ FEDEX Memphis, TN 01/2015 - present
Managing Dir/VP Admin. Assistant
• Arranged conferences in meeting rooms, manage invoices.
• Answered phone calls, greeted clients, and scheduled appointments.
• Assisted with purchasing of safety supplies and processed client orders.
• Assist in maintaining the Directors’ calendars and schedule appointments as needed
• Provide telephone coverage
• Assist in drafting and handling correspondence
• Assist with travel arrangements, itineraries and expense reports
• Provide meeting support as needed by scheduling conference rooms and preparing meeting materials
• Sort and distribute incoming Directors’ office mail and coordinate outgoing mail
• Assist in the recruiting activity of the department
• Additional duties as assignee.
KELLY SERVICES Memphis, Tn 11/2013 - 12/2014
Recruiting Specialist
Recruited, pre-screened, and interviewed qualified candidates for open positions, conducted background screenings, placed qualified
candidates on assignment. Created and delivered orientation and safety training programs, placed candidates in temporary positions
and skill-marketed qualified candidates to clients. Problem-solved staffing and performance related issues.
Selected Accomplishments:
• Decreased employee turnover by 20% during first quarter, increased fill rate to 100% in addition to cutting fill time from 5
days to 2 days.
• Post openings online advertisements, with professional organizations, and in other position appropriate venues
• Problem-solved employee issues related to attendance, tardies, performance, attitude, and production. Worked with the
employee to resolve issues or conflicts and increase productivity while decreasing absentees and tardies.
QUINCE NURSING AND REHAB. CENTER Memphis, Tn 02/2004 - 02/2012
Human Resource / Payroll
Oversaw all aspects of recruiting, pre-screening, and interviewing potential candidates, reference checks, and education verification.
Processed new hire paperwork data entry of employee information into the payroll system. Prepared and distributed written and verbal
information to inform employees of benefits, compensation, and personnel policies.
Selected Accomplishments:
• Restructured payroll from a five day process to one day. Administered policies and procedures how-to manual on payroll for
corporate distribution. Updated new employee orientation and training materials to better overall understanding.
• Reviewed time sheets, work charts, wage computation, and other information to detect and reconcile payroll discrepancies.
• Monitored and tracked leave time, such as vacation, personal, and sick leave, for employees.
• Compiled employee time, production, and payroll data from time sheets and other records.
• Distributed and collected timecards each pay period; issued and recorded adjustments to pay related to previous errors or
retroactive increases.
• Manual covering issues including disciplinary procedures, code of conduct, FMLA policy and benefits information.
Education & Training
Strayer University, Memphis, TN
Bachelor of Science in Business Administration, Human Resources concentration
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