Renfred Kemp
*******@*****.***
Summary
I am an IT consultant with fifteen years of experience in Instructional Design,
E-learning course development, Technical Writing and Software documentation.
PROJECT
Anderson Merchandisers
(Amarillo)
Lead Instructional Designer
July 2014 –
April 2015
RESPONSIBILITIES
•Collaborated with business and IT groups to create all SAP training material for Forecasting and Replenishment, Master Data, Procurement, Sales and Distribution, Inventory Mgt., Warehouse Mgt. and Finance.
•Recorded day in the life scenarios for all courses with Work Performance Builder and maintained training website to house all training material.
•Created administrator and user guide for succeeding Work Performance Builder Administrator and users
Ecolab
Lead Instructional Designer
August 2013 – June 2014
•Worked collaboratively with the business and IT teams to further define the scope and better understand end-user training needs within SAP
•Created training documentation for 8 Order to Cash courses utilizing uPerform, adhering to the outlined Ecolab documentation standards (Instructor guides, student guides, course presentation and job aids)
•Documented change management communication for internal teams
Tenaris
Sr. Instructional Designer
June 2013-
August 2013
•Designed and developed computer based training and instructor-led training materials for Material Management, Field Services and Manufacturing Services courses
•Worked with subject matter experts to define SAP course content
•Performed Info Pak system administration (configuration) and synchronized all Instructional Designers to the system settings.
Oceaneering International
Online Training Developer
July 2012 –
June 2013
•Worked with subject matter experts to develop and maintain UPK and Datango content for PeopleSoft training modules during Datango upgrade.
•Published 500+ UPK and Datango training modules and uploaded them to the Oceaneering Learning Management System (SumTotal).
•As SumTotal administrator, I configured the LMS to fit organization’s training needs for multiple departments.
ConocoPhillips
Sr. Instructional Designer
November 2011 – July 2012
•Designed and developed computer based training, instructor-led training and simulations utilizing Lectora Inspire (Flypaper) and Captivate 5.5
•Utilized Flash and Photoshop for animations and graphics development
•Designed and developed supplemental course materials, such as student workbooks, instructor guides, job aids and assessments
Intel (Arizona)
Sr. Instructional Designer
November 2010 – October 2011
•Developed simulations utilizing uPerform to demonstrate software procedures and create assessments
•Utilized RoboHelp 7 to develop embedded help and courseware to support SAP software application training (Material Management, FICO)
•Worked with subject matter experts to define course content and support internal project teams
Shell
Lead Instructional Designer
January 2010 – November 2010
•Created various E-learning courses and assessments utilizing Lectora, Captivate 4 and Sound Forge
•Configured and administered those courses via the SumTotal Learning Management System (LMS)
•Utilized Flash and Photoshop for animations and graphics development
H&P Drilling
Sr. Instructional Designer / Sr. Technical Writer
June 2009 – December 2009
•Created and published courses with Lectora to SCORM compliance and performed usability and functional testing to meet quality standards
•Wrote scripts and recorded audio for presentations utilizing Audacity
•Performed usability and functional testing for the online courses
•Edited, formatted and captured still images for FlexRig’s Emergency Operations and Procedures manual
Estee Lauder (New York)
Lead Instructional Designer
September 2007 – March 2009
•Utilized Lectora to create training materials for SAP ECC 6.0 implementation
•Linked Captivate 3 simulations to Lectora online courses
•Develop instructional materials for instructor-led training and web based E-learning modules (Materials Management)
•Wrote scripts and published the courses to SCORM compliance
Bell Helicopter (Dallas)
Info Pak Administrator
March 2007 – August 2007
•Performed Info Pak system configuration and synchronized all Instructional Designers to the system settings (SAP ECC 6.0 implementation)
•Maintained the team’s support website with Dreamweaver
•Linked Captivate simulations to online courses
•Utilized SharePoint for tracking documents, published the courses to SCORM compliance and performed quality and functional testing
Unilever (Connecticut)
Info Pak Administrator December 2006- March 2007
•Performed Info Pak system configuration for the Vital project (SAP)
•Published 700 Business Process Procedures (BPPs)
•Utilized a dedicated server to store, publish and print all training materials
•Created training materials for SAP courses (MM, PP)
•Maintained the team’s support website utilizing Info Pak
British Petroleum
Sr. Technical Writer
November 2005- November 2006
•Developed and formatted documentation for various team projects and utilized SharePoint to store and track documents.
•Provided a working copy of documentation, graphs and drawings
•Consolidated information, defined content requirements, and edited content to ensure all manuals presented in the correct format
Schlumberger
Sr. Technical Writer
November 2003- October 2005
• Authored operations and maintenance manuals in XML for drilling tools
•Edited legacy documents in Arbortext (XML) to update technical and operational specifications to the standards used in the field
•Ensured the revised manuals contained the updated Visio flowcharts, engineering drawings, equations, procedures and reports
ExxonMobil
(Nigeria)
Technical Writer
May 2002-
October 2003
•Authored standard operating and emergency procedures for management and staff aboard a Mobil Producing Nigeria (MPN) FPSO vessel
•Managed documentation projects as an expatriate working in Lagos, Eket, Port Harcourt, at the Qua Iboe terminal (QIT) and the Bonnie River terminal (BRT) in Nigeria. (28 days rotating in/out of the country)
Education
University of New Orleans 1990 – 1995
Major: Technical Communications