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Customer Service Supply Chain

Location:
Decatur, IL
Salary:
70-80,000 per year
Posted:
June 03, 2015

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Resume:

**** ******** ****:

Drive 217-***-****

Mt. Zion, IL

62549

Brian Hagenbruch

Objective To obtain a challenging position where the

combination of my conceptual knowledge and

experiences in Logistics, Operations Management,

and Safety will best serve your company's goal of

continuous improvement and success.

Experience July 2014 - Current Mueller Company

Decatur, IL

Lead Production Supervisor

Directly supervised 31 USW employees on 1st shift,

and provided leadership to 2nd shift supervisor and

6 employees.

Reduced overall Foundry lead time by 2 days with

value stream improvements.

Improved On Time Delivery to 95% from 80%.

Managed all employee issues, weekly payroll, and

ordering of all materials for production area.

Administered and monitored $1.2 Million budget in

production area.

February 2014 - July 2014 Archer Daniels

Midland Co.

Decatur, IL

Supply Chain Warehouse Supervisor

Managed all outbound Flour shipments, both Domestic

and International.

Directly supervised team of 15 employees handling

both inbound and outbound loads.

Developed plan to meet and sustain World Class

Supply Chain Metric of 100% Inventory Accuracy.

Led Safety Committee that brought several

successful safety procedures to fruition.

March 2011 - October 2013 Caterpillar Inc.

Decatur, IL

Supply Chain Operations Supervisor

Directly supervised 35 UAW employees and 10

contract employees in a logistics operation.

Managed a high volume receiving dock, three

separate warehouses, as well as a kitting operation

that sent materials to assembly lines.

Maintained 80% engagement score two years running.

Led a team to meet World Class Supply Chain

Metrics: 95% Receipt to Store, 100% Storage

Location Accuracy, and 95% Inventory Record

Accuracy for two years running.

Managed all employee issues and concerns including

bi-weekly payroll.

September 2010 - March 2011 Caterpillar Inc. -

Geometric Eng. Decatur, IL

Logistics Planning Analyst

Work to ensure timely delivery of material to the

Decatur facility by collaborating with

Caterpillar's many suppliers.

Extensive Knowledge of MTS, MRP, and Lognet systems

Monitor Critical parts daily that could affect

production, and ensure they are delivered on time

to ensure continuous flow.

Work with suppliers on root cause and corrective

action for any late deliveries.

Monitor supplier delivery performance, and

consistently work to improve this metric.

March 2010 - September 2010 G&D Integrated

Decatur, IL

Team Lead Inventory/Point of Use

Manage Inventory, Point of Use, Tag Management, and

Audit teams.

Guide team members in continuous improvement of

their job functions.

Redirect needed personnel resources to respond to

most critical areas to address fluctuating demand.

Ensure RAM and warehouse audits are conducted and

maintained on a daily basis.

Make recommendations to upper management in regard

to process and efficiency improvements.

Attend IMOD Requirements meeting every morning at

6:30 a.m. and 9:00 a.m. to address any critical

part issues.

Monitor Missing Parts Queue to ensure all short

parts are filled as quickly as possible to best

service the customer.

Forecast potential shortages and ensure they are

tracked and updated via CPT (Critical Parts

Tracker).

July 2009 - March 2010 G&D Integrated

Decatur, IL

Inventory Analyst

Maintain Inventory accuracy for building R and RKIT

in Firestone.

Continuous use and knowledge of BIMS (IBM PComm),

Capps+, and MES.

Cross-trained in Point of Use with the ability to

forecast demand and shortages that could affect the

assembly line.

Monitored CPT (Critical Parts Tracker) to track

when essential parts would be arriving to ensure

they are delivered to Point of Use as quickly as

possible.

May 2008 - May 2009 Caterpillar Inc. -

Volt Decatur, IL

Inventory Analyst

? Maintain Inventory accuracy for building R

and RKIT in Firestone.

Continuous use and knowledge of BIMS (IBM PComm),

Capps+, and MES.

Participated in QCT assembly line Value Stream

Transformation project team.

Computer skills in Excel, MS Word, PowerPoint and

MS Access.

Maintain a safe and quality team environment.

Had oversight of Building R's high dollar volume by

way of Black Belt led Six Sigma Project

April 2007 - April 2008 Stan Cyrulik

Welding Clinton, IL

Office Manager

Accounts Receivable/Payable, Supplies Management,

Timekeeper, and Manage Payroll.

Customer service in consumer products and services;

consulting on individual basis to help customers

meet their needs.

Ultimately responsible for customer satisfaction.

Computer skills in Excel, and MS Word.

January 2006 - June 2006 Farmers Insurance

Clinton, IL

Office Manager

Prepare quotes and assist in claims.

Prepare and maintain production work log.

Extensive customer service.

November 2003 - January 2004 Watts Copy Systems

Springfield, IL

Repair Specialist

Repaired and Refurbish all varieties of copy

machines.

Maintain production work log.

Build collaborative relationships in a team

environment.

Education Mt. Zion High School

Mt. Zion, IL

Achieved Diploma in General Education May 2002

Computer skills : Microsoft Word, Microsoft Excel,

Microsoft PowerPoint, Microsoft Access, Microsoft

Visio, Oracle

Problem solving skills.

Able to follow through and resolve issues and

problems in a business setting.

Able to organize and manage multiple functions in

operations management positions.

Richland Community College

General Education classes 2003-2006,

Currently taking classes in order to complete an

Associate's degree with the ultimate goal of a

achieving a Bachelor's degree in Supply Chain

Planning from a four-year university.

Caterpillar Inc.

Continuous on the job training as well as

continuous learning in logistics in an office type

setting.

Achieved Six Sigma Green Belt and CPS Green Belt.

Interests Reading books on personal development and

leadership; Golfing; working on high performance

automobiles; Reading texts reporting on logistic

and manufacturing oriented companies, their

processes, as well as their successes and failures.

References Available upon request.



Contact this candidate