Software Quality Assurance Professional

Samuel Rajan Daniel

Phone: 484-***-****/610-***-**** Email: *********@*****.***

West Chester, PA 19380 LinkedIn URL: www.linkedin.com/in/samuelrajandaniel

Application Software Quality Assurance Professional

motivated, conscientious, experienced software quality

assurance analyst excelling independently and in team

based collaborative environments

technical skills

Software development life cycle, agile, waterfall, Microsoft Office 2013, working knowledge of TFS

2013 and Visual Studio framework, SQL database manipulation, customer needs assessment, social

media, business development

education and professional development

Computer Support Technician Certification May 2012

Penn Foster Career School, Scranton, PA 18515

Bachelor of Arts May 2008

Lycoming College, Williamsport, PA 17701

Major: Classical and Mediterranean Archaeology and Religious Studies

Minor: Art History

GPA: 3.0/4.0

High School Diploma May 2004

Henderson Senior High School, West Chester, PA 19380

professional experience

Junior Software Quality Assurance Analyst (May 2012 – Nov. 2014)

Education Management Solutions, LLC, Exton, PA 19341 (http:/www.simulationIQ.com)

• Assisted a very energetic and knowledgeable group of software development professionals in the

testing, support, and documentation of web-based healthcare simulation applications and simulation

analytics operations

• Worked with and was a part of a small agile scrum team of 5-6 software engineers, programmers,

testers, business analysts, product owners, and architects

• Specialized in Kanban style of subdividing epics and stories into small tasks that could be

completely programmed, verified, and tested in order to directly deliver to clients

• Created, executed, and maintained detailed test plans and test cases through Microsoft Office

suite of products, including Word, Excel and Access 2013

• Collaborated with software development personnel to test applications in various methods, from

system and unit testing to regression, load, and acceptance testing

• Assisted with and wrote unit and functional tests that support a wide variety of positive and

negative test scenarios, boundary, integration, manual and black box testing

• Provided support for the development of software test requirements for modules under

development

• Working knowledge of SQL to query, find, add, update, delete and manipulate data from

relational databases

• Assisted the product owner with time estimates for modules under development, as well as

provided time estimates of my work

SAMUEL DANIEL

• Engaged with analysts and engineers to provide testing of software designed to successfully run

healthcare simulation sessions with and without electronic health records (EHR) and electronic

medical records (EMR), as well as run healthcare courses used by a diverse set of learners, educators,

and standardized patients in unique hospital settings and university healthcare facilities

• Tested integration with third-party audio/visual simulator hardware from Laerdal and Gaumard

• Verified software integration of robust application assessment and evaluation methods for all

standardized patient actors, educators, and learners involved

• Worked with system architects and software developers to test robust application data-gathering

processes, formulas, and code

• Conducted testing on the reporting of sophisticated application performance metrics, analyses,

charts, and graphs

• Communicated test progress, results, and other pertinent information to project stakeholders and

management

• Working knowledge of underlying infrastructure (network, security, deployment, and application

performance) working with release manager via Microsoft Team Foundation Server (TFS) 2013

• Utilized TFS 2013 for reporting defects, bug tracking, and test cases in collaboration with the

product owner on new software features, enhancements, client requirements, and requests

• Assisted software developers in peer reviews and testing of written queries, stored procedures,

and indices in MS SQL server via TFS 2013

• Working knowledge of TFS 2013 test cases as a tool of automation

• Provided secondhand customer support through use of virtual machines either during or after

hours for both domestic and international offshore production teams’ on-site software and hardware

testing

• Detail-oriented, self-driven, and conscientious while not prone to a compulsive desire to eliminate

all bugs and defects to the detriment of the final product

• Strong team player with good communication skills; worked well with the product owner to

prioritize bugs, new features, enhancements, and customer requests within TFS 2013

• Motivated to perform independently and flexibly with minimum supervision

• Quickly learned and mastered new technology

• Experienced in a wide range of computer systems from windows XP to 7 and 8 as well as iOS and

android mobile devices

• Proficient in a wide variety of defect-reporting tools and testing methodologies, from TFS 2013 to

DoneDone defect tracking

Media Technology Assistant, Lycoming College, Williamsport, PA 17701 (Sept. 2005 – Apr. 2008)

• Responsible for proper maintenance of network LAN and wireless setups on campus

• Troubleshot and repaired issues with installed applications and websites on campus computers

• Worked well under pressure and deadline-driven conditions

• Consistently recognized for technical troubleshooting skills in order to quickly and efficiently

resolve challenging technical issues on campus

Concession/Usher Attendant, United Artists Theaters (Jun. 2005 – Nov. 2011)

• Part-time position providing guests with excellent customer service and satisfaction at all times,

including peak hours

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SAMUEL DANIEL

Collegiate Studies

• 1 year modern Chinese, 1 year classical Greek and Latin, and 1 year Hebrew in college, as well as

3 years of French in high school

College Chapter Habitat for Humanity (Sept. 2005 – Apr. 2008)

• House builds in Los Lunas, New Mexico; Mount Vernon, Washington; Biloxi, Mississippi, and

New Orleans, Louisiana

Leadership/Problem Solving

• Webmaster college chapter of Habitat for Humanity, Campus Activities Board, Multicultural

Awareness Group, Black Student Union, English Society, Political Science Club, and Religious

Exploration

• Co-developed and helped to implement fundraising programs for campus clubs including Habitat

for Humanity 5k Relay for Life marathon; our fundraising efforts brought in approximately $1,000 to

help coordinate local community house builds

Customer Service/Communication/Technology

• Authored professional flyers and correspondence between students and faculty for display on

campus club websites

• Frequently explained technical concepts to students in layman’s terms to better facilitate

understanding and comprehension

Other Activities/Experience

• Three-week study-tour of Vietnam and Cambodia (May 2006)

• Six-week second season of renewed archaeological excavations, Gezer, Israel (Summer 2007)

• High school marching band; won Atlantic Coast Championships Group I 1st place (2002)

• Faith Alliance Church Youth Group, Glenmoore, PA 19343 community service (2002)

• People to People Student Ambassador Program; tour of Scandinavian countries and London

(1999)

references

Available upon request

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Contact this candidate