SAMINA HUSEIN
: ********@*****.***
Entry/Middle Level Assignments
Data/ Business Analysis
Location Preference: Mumbai
SKILL SET
Data Management
Reporting & Presentations
Willingness to drive and embrace change
Liaison & Coordination
Business Analysis
MIS Reporting
Curiosity
Resource Management
PROFILE SUMMARY
A competent professional with over 3 years of experience in the fields of Secretarial Functions, Office Administration, Coordination, Documentation and Reporting
Expertise in preparing & analyzing the data using MS-Excel as well as advanced analytical tools so as to interpret the data and to present the same before the management for future decision making
Well versed with the working knowledge of Software (POS) like MS Excel, Outlook, Micros, Opera and OnQ
Abilities in ensuring delivery of high quality services to support customer needs & achieve continued high customer satisfaction
Conversant with the techniques of Business Analytics and Business Intelligence in Analytics, SAS, VBA/Macro (MS Excel), R, and SPSS
Strong communication and listening skills with the ability to relate to people from different cultures & backgrounds; good decision-making, problem-solving and writing skills
CORE COMPETENCIES
Understanding business need and designing a road map for further development
Assessing need and preparing business processes for the organization
Executing data analysis and interpretation for research and business activities and presentation of the same
Assisting in business and reviews for predetermined projects and related functions
Running descriptive statistics and statistical analysis on variables for analytical processes to generate reports
Assessing need and preparing business processes for the organization
Working closely with the departments to achieve a harmonious working environment, greater operational efficiency and to facilitate effective communication
ORGANIZATIONAL EXPERIENCE
Oct’12-Mar’14: Glencore India Pvt. Ltd., Mumbai as Secretary
Key Result Areas:
Accountable for providing excellent secretarial assistance to the Sr. President, Business Head of India, Sri Lanka, Pakistan and Bangladesh region
Liaised with business counterparts and top executives; handled the execution of routed agreements, contracts and invoices
Provided assistance in recruitment process; prepared & maintained spreadsheets using advanced MS Excel functions for weekly and monthly reporting
Highlights:
Took steps for streamlining the systems/ processes
Established new process like distribution of daily updates to facilitate the Sr. President and team
Managed timely execution of contracts by taking initiatives and coordinating with team members
Nov’11-May’12: Standard Chartered Bank, BKC, Mumbai as Asset Service Executive
Key Result Areas:
Responsible for managing the administrative and procedural processes to improve accuracy and efficiency
Liaised with management, departments, clients and vendors
Handled a team of more than ten members, accountable for ensuring smooth operations and timely resolution of grievances within the team
Looked after the proper management and coordination for the events
Jul’10-Nov’11: Hilton, Mumbai as HOT - Front office
Key Result Areas:
Accountable for executing the front office duties and resolving guest’s grievances
Responsible for supervising the front desk staff as well as training and orientation of new joiners
Highlights:
Distinction of being recognized as one of the “Best Guest Service Executive” through guest’s feedback
Recognized as The Best Seller for upselling, cross selling of products and services by generating profit of more than 60,000 in a week
INDUSTRIAL TRAINING
Apr’09-Sep’09: Le Meridien, Pune
Key Result Areas:
Responsible for extending support to the human resource, training department and front office department
Extended support to the training manager in developing training module and presentations for health and safety training program
ACADEMIC DETAILS
Post-Graduate Diploma in Business Administration (Human Resource Management) from Welingkar Institute of Management Development and Research, Mumbai in 2014
B. Sc. in Hotel & Hospitality Management from Punjab Technical (PTU) + IIAS, Goa in 2010 with 62.69%
12th from National Institute of Open Schooling, New Delhi in 2007
10th from St. Xavier’s High School, Durg, Chhattisgarh in 2005
Others:
Multimedia Course (MS Office, Adobe Photoshop, Corel Draw, Adobe Illustrator) in 2007
Successfully completed Business English Preliminary level exam from Cambridge in 2007
TRAINING/ WORKSHOP ATTENDED
Training program on Business Analytics and Business Intelligence (Analytics, SAS, VBA/Macro (MS Excel), R, and SPSS) from Orange Tree Global, Mumbai in Sep’14
Experiential Learning workshop on Leadership and Team Building Activities in 2014 at Welingkar Institute of Management Development and Research, Mumbai
ACADEMIC PROJECT
Merit of completing a project on ‘Training Need Analysis’
EXTRACURRICULAR ACTIVITIES
Served as the Head of Student Activities Committee
Distinction of being the second runner up in Students President Election
PERSONAL DETAILS
Date of Birth: 26th December 1989
Address: Wadala East, Mumbai, PIN- 400037
Languages Known: English, Hindi, Urdu and French