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Customer Service Manager

Location:
Hephzibah, GA
Posted:
June 04, 2015

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Resume:

Carlos M. Williams

*** **** ******

Augusta, Ga, 30815

706-***-****

Email:acp14k@r.postjobfree.com

Objective – Secure a position that will enable me to use my strong team work skills, and ability to work in any kind of environment. I ensure that I will help the company grow and also to gain skills from my leaderships and coworkers.

Work Experience

Dollar Tree, Cashier, to Assistant Manager Doraville, Ga 2012-2013

Provide customer service

Handle customer inquiries, complaints, and questions

Assist customer with issues and concerns

Answer calls

Process incoming merchandise shipments

Replenish merchandise on sales floor

Greet and assist customers during business hours

Process markdowns

Assist in merchandising, displays and signage

Quad Graphics (2013)

Material Handler, Augusta, Ga

Stack Book Catalogs

Lifting heavy objects making simple adjustments

Education

East Georgia State College– Statesboro, Ga, Bachelors of Science (2015-2015)

Lucy C. Laney High School- Augusta, Ga, Diploma (2009-2013)

Skills

Microsoft Office: PowerPoint, Excel, Word, Outlook

High customer service standards

Dedicated to process improvement

Data Entry, typing 75-85 WPM

Conflict resolution proficiency

Strong Work Ethic

Strong problem solving ability

Verbal Communication Skills

Negotiation competency

Organizational Skills

Proficient with Microsoft Office Suite

Great Team Player



Contact this candidate