Office Manager/Senior Executive Administrative Assistant

WENDY PARKER

**** ********* **** **** #***

Adelphi, Maryland 20783

Home 301-***-**** Mobile 240-***-****

Email: *****.********@*****.***

OBJECTIVE

Seeking a challenging position that utilizes skill sets acquired

SKILLS

Proficient in Microsoft Office Suite, Word, Excel, PowerPoint, Outlook, Lotus Notes, Access

WORK HISTORY

Hospitality High Public Charter School – (Promoted from Administrative Assistant to Administrative Support Supervisor) (June 2012 – Present)

Train clerical staff on administrative tasks, policies, and procedures; distribute workload.

Assist, monitor, and advise on task assignments for admin.support.

Coordinate the assignment responsibilities for all reports and follow up on completion.

Prepare and arrange meetings and support activities and record minutes at Board meetings and monitor followup action plans.

Coordinate and communicate messages and tasks for leadership, schedule and maintain calendars.

Schedule and complete office equipment supplies, postage, copier.

Monitor, record, and control all cash receipts.

Assign, log, and track external reports and provide updates to ensure completion before actual due dates.

Maintain calendars, set up meetings, secure meeting space.

Coordinate transportation for field trips and school wide events.

Communicates with the public using discretion and judgment.

Answers and screens phone calls, serving as first Point of Contact in person and by telephone.

Composes and distributes a variety of materials such as letters, memorandas, bulletins, and reports.

Produce statistical data, i.e., attendance reports.

Utilize SalesForce database to obtain and gather student and teacher data.

Produce teacher’s classroom rosters.

Maintain cooperative working relationships with students, staff, parents, board members, and community members.

Maintain confidentiality of personnel and student matters.

Conduct supply inventory.

Distribute and maintain day to day operational needs.

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WENDY PARKER

Quantech Service - Senior Administrative Specialist, November 2006-June 2012

Worked onsite at FAA (client location) in administrative role.

Created, published, and distributed a department administrative manual.

Uploaded files onto Knowledge Services Network website.

Categorized Project File accounts for SE 2020 Contract.

Created travel authorizations and travel vouchers within established timeframes.

Managed and maintained Director’s calendar.

Setup telecons and set up equipment.

Utilized Castle System for Time and Attendance.

Ensured office ran smoothly in the absence of management.

Created and maintained various filing systems, to include Day Files and Tickler Files.

Facilitated, arranged, and attended meetings; took Action Items, and compiled action item list.

Served as Department Proofreader for all outgoing correspondence; edited for grammar and content.

Assisted in logistical planning for conferences and offsite meetings.

Trained administrative personnel.

Served as lead focal point on administrative matters within the department.

Managed and booked conference rooms, internally and externally.

Tracked project status with management.

Created, maintained, updated management’s leave schedules.

Computer Sciences Inc. – Exec. Administrative Assistant, October 2003-October 2006

Directly supported Executive Vice President by providing administrative functions.

Tasked with making travel arrangements.

Prepared expense reports.

Created monthly status reports.

Created numerous filing systems.

UNITECH – Office Manager, March 1998-September 2003

Directly supported Vice President with administrative tasks.

Composed drafts, letters, and memos.

Managed the entire office by ensuring smooth operational flow.

Prepared travel arrangements and expense reports.

Reconciled credit card statements.

Provided problem resolutions.

Set up and scheduled teleconferences.

Supervised administrative and clerical staff.

Monitored budget expenditures.

Ensured travel files were organized and easily accessible.

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WENDY PARKER

MCI – Administrative Specialist, April 1981–February 1998

Directly provided administrative support to Senior Vice President and Director.

Created and Maintained numerous filing systems.

Produced word processing documents.

Screened telephone calls.

Ensured office ran smoothly.

Ensured project deadlines were met.

Produced weekly reports.

Processed check requests, T&Es, purchase requisitions, and petty cash vouchers.

Coordinated and set up meetings.

Performed Credit Card Statement Reconciliations.

Maintained signature logs for incoming and outgoing documentation.

Served as Budget Coordinator, projected forecasts, and researched budget errors, corrected, and reported on final results.

Supervised clerical staff.

Administered performance appraisals.

Trained less experienced personnel.

Riggs Bank - Security Administrator, June 1976 – March 1981

Purchased and sold master notes, stocks and bonds to over-the-counter brokers.

Processed Registered, Certified, First-Class, and Air Mail.

EDUCATION: Burdick Vocational High School – Diploma Year, 1976

References will be furnished upon request

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