Test Cases Manager

DETRECE L FED

Chandler, AZ *****

*********@*****.*** 480-***-****

QUALITY ASSURANCE ANALYST

Proven experience in manual software and mainframe testing, writing test scenarios/test cases, executing test cases, and analyzing functional business requirements. Skilled in Software Development Life Cycle (SDLC) and Agile Scrum testing methodology. Compiled test cases and documented defects for several industries including: Financial Services, Retail food, Office products, Utilities, and Healthcare.

WORK EXPERIENCE

JPMorgan Chase, Phoenix, AZ July 2011-May 2015

QA Analyst

Interfaced with Project Manager, IT Business Analyst, Development Team, and QA Manager in the test phase, ensuring the SDLC process was followed, as application Subject Matter Expert.

Led a team of 3 offshore resources and 2 onshore resources with coordinating of reading FSD’s, test case writing, logging defects in ALM, and overall project success. Scheduled team meetings to discuss testing status, created and organized team assignments spreadsheet. Sent daily testing execution status to the QA team via email. Participated in test case review daily and weekly meetings with the project team, ensuring all functionality was captured in test cases.

Regression tested Home Equity changes for vendor release. Worked closely with Business leads, gaining more knowledge of the application and creating regression test bed for high cost loans in multiple states. Tested new release notes on WizSentinel application and confirmed with compliance team the test cases created were acceptable. Reviewed the BRDs for existing and new applications,

identifying changes or updates being performed by the development team.

Wrote detailed test cases and test scenarios for new and existing applications for end to end, system integration, regression, and functional testing of web based applications.

Provided estimation hours to the project manager for change controls, and any enhancements needed on the project.

Saved, updated, and loaded documents on SharePoint for numerous projects.

Wells Fargo (CDI Contractor), Chandler, AZ June 2010-July 2011

Senior QA Analyst

Executed the System Integration, regression, end to end testing for client server and web services projects. Provided daily status to QA and communicated effectively with development team on the application. Reported any issues regarding the testing code for project release.

Executed manual mainframe tests and reviewed dataset files. Validated ICD dataset files alongside data displayed in the PDF reports.

Requested mainframe access to provide a new mainframe id, or modify an existing id for FTE’s and contractors.

Created detailed test cases in library folder for functional, and regression tests for several project releases in Quality Center. Execute functional and regression test cases from Quality Center.

Analyzed test results ensuring they met expected results from test scenarios/test cases. Attended weekly meetings regarding projects, defects, and status updates.

Logged, tracked, and retested defects in Clear Quest.

Caremark/CVS (Technisource Contractor), Scottsdale, AZ August 2009-June 2010

Senior QA Tester

Reviewed business requirements, and functional design documents for current projects and upcoming releases. Attended weekly meetings regarding projects, defects, and status updates. Communicated with the business analyst, and developers on the functionality outlined in the requirements and functional design document.

Wrote detailed test plans and test cases for the Medicare D projects. Executed test cases and prepared test results documentation, presenting to business users and QA test lead. Ran daily job processing and batch jobs for Medicare members.

Performed front end and back end SQL testing by running queries, and verifying specific information on the database tables.

Salt River Project (CN TEC Contractor), Tempe, AZ July 2008-June 2009

Senior QA Analyst/Tester

Reviewed technical and or functional documentation relating to the Smart Meter 2 project. Prepared decision tables to determine the number of test cases needed to write. Executed manual System integration test cases from test lab in Quality Center using CICS online application.

Analyzed which functional specifications will be focused on during System Integration Testing.

Wrote high level and detailed test cases in Quality Center based on the functional documents.

Provided a weekly status of testing results and or any issues affecting our testing to the QA manager.

Attended weekly meetings with QA manager and QA team to discuss the status of SIT testing, batch runs, and any changes the development team completed.

Price Waterhouse Coopers (TAC Worldwide Contractor) Tampa, FL December 2006-June 2008

Senior QA Tester

Conducted application testing such as system integration, regression and assisted with user acceptance testing within Lotus Notes Database. Created and executed detailed test cases based upon the system requirements, and updated the test case once the unit test cases were provided by the developer. Documented, tracked and retested defects in Quality Center.

Ensured Agile Scrub Methodology within the department, and successfully completed small to large scope QA projects including QA Lead on several Lotus Notes projects.

Attended weekly team meetings with Project Manager, QA Manager, the Business users, Developers, and the QA team to discuss the status of current and upcoming projects.

JPMorgan Chase (Princeton Information Contractor) Tampa, FL January 2005-December 2006

Senior QA Mainframe Tester

Performed system integration in AS/400 mainframe environment and assisted the business with executing UAT test cases for Treasury Services billing department.

Exported test scripts from excel and manually entered test cases to Quality Center, and provided completed test plans for IT billing projects.

Worked closely with project managers, application developers and QA team, ensuring a successful release.

Publix Supermarket (Technisource Contractor) Lakeland, FL May 2003-January 2005

QA Analyst

Executed E2E, system, regression and stress testing for POS, gift card on their IBM 4690 system.

Compiled and executed test cases while testing the old POS system, ensuring old payment system would allow the proper transactions.

Provided complete test documentation in Test Director for each release of POS software updates.

Reviewed business requirements and design specifications with the QA manager and Development team.

ATM testing, verifying the correct EFT transactions were displayed.

Boise Cascade Office Products Itasca, IL February 1998-November 2002

E-Commerce Admin, Business Analyst/Help Desk/QA Analyst

Prepared logistics spreadsheets for the E-Commerce team. Distributed direct deposits and mail to the E-Commerce department. Scheduled meetings, luncheons, and verified each member of the E-Commerce team payroll was accurate. Moved into the Help desk as a Business Analyst taking calls from internal customers having issues with Logistics, login issues to mainframe, supply chain, and reporting. After 1 year of help desk experience, I transferred into a QA Analyst position validating all aspects of the business including Logistics, Business Management, Supply chain, and Reporting. Wrote test cases in Test Director, and verified functionality in the mainframe.

EDUCATION

Bachelor of Arts, Business Management (1995)

Judson University, Elgin, IL

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