Customer Service Manager
Resume:
Monica M. Moreno
Mesa, Arizona 85202
Email: **************@*****.***
Qualifications:
Excellent communication, organizational, interpersonal skills, professional both in appearance and character
10 + yrs. experience
Computer literate, proficient with Microsoft Office
Ability to learn any software applications quickly
Experience:
Auer Precision Inc.
Purchasing Agent
Maintain in-house inventory, store all shipping materials and equipment
Oversees required processes (e.g. orders, work orders and requisitions for supplies, equipment, conference requests, bids for potential commodities, supplies equipment and services, etc.) for the purpose of acquiring necessary resources to support operation
Motorola Semiconductor
Buyer Agent
Customer support
Purchase orders; vendor stock; inventory control
Certified solder surface board mounting
Maintained outstanding security clearance
Additional Experience
Wild Horse Pass Sheraton Resort and Spa
Administrative Assistant
Perform administrative duties such as typing correspondence and reports
Maintain and upkeep of filing system
Handle inquiries, seek out and provide requested information
Coordinate trainings (attendees, venues)
Assist in coordinating team and other operations events
Set up meetings and book conference calls (meeting rooms, catering, invites etc.)
Book travels (tickets, accommodation, meetings, visas)
Gila River Gaming Enterprise
Medical Secretary III
Assist Medical Manager, Fire/Safety Manager, EMT supervisors, and Safety Loss Control Representative on a daily basis
Worked closely with vendors, ordering of all medical supplies
Assisted Safety loss control Representative with blood drive clinics, Hep clinics, and with the coordination of safety committee meetings
Assisted Risk Management Secretary III with patron claims, work closely with patrons to resolve complaints, maintain a strong working relationship with insurance adjusters
Maintain a monthly report of all department drivers authorization forms, verify and submit mileage forms
Prepares letters and memos for Risk Management Director and Medical Manager, prepare check requests, submit requisitions and coordinate meetings
Maintain department budget on a daily basis
Sorting and distribution of department payroll
Provide exceptional customer service to all external and internal customers
Mesa Public Schools
Parent Liaison/Assistant
Conduct meetings for parents who request help in completing specific forms or for school registration
Provide information to parents about the resources available to them throughout the school system and community
Contact parents to serve on school committees or to attend special events at the school
Serve as coordinator for transportation arrangements for parents who request assistance
Contact person for parents to call with questions about the school services or specific activities and events
Participate with the School Improvement Committee and/or school renewal efforts
Maintain a high level of confidentiality
Provide exceptional customer service to all external and internal customers
Contact this candidate