Jeremiah Miller
*** ******** *** ***** ***** FL *4769
Mobile: 573-***-**** ********.**@*****.***
Career Overview
To continue my career with a challenging position in the Information Technology field and specialize in the
Network Engineering area.
Qualifications
-
- - CCNA (In progress)
CompTIA Network +
- - CompTIA Linux + (In progress)
CompTIA Security +
- CompTIA Project +
Technical Skills
LAN/WAN, VPN/Remote Access, TCP/IP, DHCP, DNS, OSI model, Wireless Security, CISCO Meraki
Accomplishments
• Lead on team project for deployment of Meraki VPN Security appliance for 400 remote sites
• Communicated with ISP vendors with MPLS circuits change overs three datacenters
• Exchange migration 2007 to 2010 / Database redesign / Virtualized environment
• Active Directory / Security groups overhaul
• Deployed company custom signature for all departments
• Researched and standardized IT equipment such as desktop model / printers / scanners /
network equipment
• Volunteered extended hours for projects and overnight maintenance
Work Experience
IT Support Technician / Jr System Admin
November 2012 to Current
City Electric Supply – Orlando, FL
Lead call support for Hardware department. Collaborated with head of department and CFO for
improvement areas. Tracked and created new user / termination for accounts. Responsible for data
center during System Admin leave. Helped maintained order in a multi-domain environment. Supported
400 remote locations with over 2500 employees. Successfully worked on team projects and individually
that included added / retiring hardware in data center, deployment of new equipment to remote location,
communication with outside vendors for support/purchases with infrastructure changes, contact with ISP
companies for internal / external network related changes. Day to day troubleshooting with IT call center
Network Hardware Intern
Jan 2012 – May 2012
John J Pershing VA Medical Center – Poplar Bluff, MO
Worked with the deployment of 150 new workstations, imaging and updating. Involved with upgrading
network of ~1000 users from Windows XP to Windows 7. Installed and ran cabling to be used for
additional new IT hardware. Customer support tickets with troubleshooting moves, installs and hardware.
Scheduling / Operator
Oct 2007 - Oct 2011
Briggs & Stratton - Poplar Bluff, MO
Coordinated scheduling with area managers. Arrived early to organize schedule for technicians and
supervisors. Tracked orders for preparation of parts. Received zero customer complaints in two year
span. Performed parts assembly &monitored additional staff . Responsible for 30 different assembling jobs
and machinery, while maintaining quality as well as production of 3500 engines a day
Education
Associate of Applied Science Network Administration - 2012
Three Rivers College
Bachelors Information Technology Security - May 2016
Western Governor University
Skills/Courses
Windows Server 2003/2008/2012, Windows XP/7/8, Exchange 2012, Active Directory,Symantec Backup
EXEC 2012, Viso, Lync 2012, Dameware, Solar Winds, Shore Tel Administration, Barracuda Spam Filter /
Firewall / Archiver / Load Balancer, Vmware, PuTTY, EMC2 SAN, Helpdesk, Network Management,
Computer / Printer / Scanners installing and troubleshooting, Microsoft Word/Excel/PowerPoint,Visual
Basic