Customer Service Manager

Courtney Seay

Ocoee, FL

********.********@*****.*** - 407-***-****

Working Professional with over 10 years of customer service experience that is seeking a career opportunity

with a successful organization in which I can gain knowledge and experience in order to be successful.

WORK EXPERIENCE

Inventory Control Clerk

Florida Hospital - Orlando, FL

Responsibilities

Performing inventory reconciliations, generating requisitions for non-stock and select stock items; restocking

designated inventory areas; tracking status of open orders as necessary. Generating and reviewing reports

in order to maintain PAR levels on the Open Heart Surgery DPC; Performing MPC maintenance regularly.

Coordinating with Materials Management helpline and Purchasing to research pertinent issues. Providing

outstanding customer service and accepting responsibility in maintaining relationships that equally respectful

to all.

Skills Used

Skills in applying inventory and materials handling concepts and knowledge of mathematical problems, Ability

to work a flexible schedule according to department needs, Knowledge of computer keyboard and data

elements, Able to read and write legibly and communicate effectively.

Assistant Department Manager

Publix Supermarkets - Orlando, FL - May 2001 to December 2012

Assist Produce Manager in everyday tasks of operation of The Produce Department

• Responsibilities of inventory control, receiving of goods, cataloging and stocking

• Removing bad and out dated product prior to store opening

• Completing daily scheduled and random counts in order to maintain proper inventory levels

• Completing weekly Ad Promotional Forecast

• Assign schedules and duties to the staff and control their work

• Develop innovative merchandise presentation strategies and marketing campaigns in order to attract more

customers and increase sales.

EDUCATION

ASSOCIATE OF SCIENCE in Criminal Justice

Keiser University - Orlando, FL

2003 to 2005

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