IT Engineer

Jeremy Rosenzweig

*** ******* **. ******.**@*****.*** 978-***-****

Acton, MA

01720

OBJECTIVE To obtain a full-time position providing technical support in an office

environment.

EDUCATION Rochester Institute of Technology, Rochester NY

Major: Telecommunications Engineering Technology

Completed 2.5 years.

Acton-Boxborough Regional High School

High School Diploma

COURSEWORK Digital Logic Introduction to DC Circuits

Programming With C++ DC/AC Circuit Theory I-III

Telecommunications Fundamentals Calculus

Introduction to Psychology College level Physics I and II

SKILLS Languages: C++, Unix Shell and BASH scripting, Basic CSS and

HTML, XML, Python, Ruby, basic Java

Operating Systems: Mac OS, Windows, Unix variants, Android

Software: VMware ESXi/vSphere, XenServer, OS X Server

implementations, all modern Windows versions

(Windows 2000 and later, both server and client),

Android OS, MDaemon Mail Server for Windows,

Ubuntu and CentOS server, Google Apps setup and

integration, Jenkins continuous integration platform,

Chef automation platform, Amazon Web Services,

MySQL Database Engine

Hardware: Computer tower assembly and maintenance

(specialization in liquid cooled machines, workstations),

server setup (hardware and software), network hardware

setup and troubleshooting, data recovery, PCB and

surface-mount soldering, cell phone repair.

Networking: TCP/IP applications in all operating systems, VPN

software and hardware, VoIP setup and configuration,

cellular communications technology, NFS, iSCSI

Other: I am very skilled in working with all types of electronics

and modern technologies. I have extensive technical

knowledge, including the inner workings of computers

and servers of all varieties. When confronted with

something I do not know how to fix, I have no problem

researching alternatives by consulting with subject

experts, as well as independent on-line research. I also

make use of available tools (such as bash, powershell,

etc.) to help automate repetitive tasks as much as

possible.

Jeremy Rosenzweig

EXPERIENCE Kwicr

Lead IT Engineer April 2014 to June 2015

Supported primarily mac and Ubuntu based systems. I supported 30+ clients, all

mac-based. Administered 40+ local servers. Deployed a mix of Linux variants

(mostly Ubuntu and CentOS) in various environments.

Helpdesk Inc, Lexington MA

Mobile IT Support Summer 2009 to April 2014

Worked as roaming / mobile IT Support for Helpdesk Inc, based out of

Lexington MA. Responsibilities include server setup and maintenance, software

setup, remote support, hardware setup, on-site support.

Wireless Explosion / Go Wireless, Acton MA

IT and Sales Associate Oct. 2010 to Apr 2012

I sold cell phones and accessories, fixed the company’s computers when they had

issues. I was hired as the local expert on Androids, frequently repaired

customer’s devices. Wireless Explosion was a Verizon Wireless Authorized

Retailer until they were bought by a larger firm (Go Wireless) in November of

2011.

Verizon Communications, Waltham MA

Product Developer Technical Lead Summer 2008

I worked as a contractor for Verizon, on a product that would bridge services

from Verizon’s cellular service to their FiOS TV and internet services. My

primary task was evaluating existing cell phones and devices for compatibility

and performance with the proposed service. I also assisted with choosing

encryption and DRM methods. The product was recently released as Verizon

FlexView.

Facets, Nashua NH

Office Technical Support Summer 2007 to present

I have worked as a technical support person for Cherie Peters, the owner of the

Silver Ribbon and Facets jewelry stores.

Independent Consulting and Tech Support, Acton MA

Computer Support Technician 2005 to present

I have done independent consulting work for various clients, primarily with

respect to home networks and personal computers. This is on-going work.

REFERENCES Available on request.

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