Customer Service High School

Location:

Houston, TX

Posted:

June 02, 2015

Contact this candidate

Resume:

Curtis M. White

***** ***** ****** ** *** ***

Houston, Texas 77042

832-***-****

*************@***.***

OBJECTIVE:

Seeking a company where my experience in customer service, leadership, and dedication to strive for greatness and strategic decision making help better a business environment.

EXPERIENCE:

Allied Barton Security, Houston, TX

2010-Present

Security Guard

* Planned different ways to help make parking garage safe on a day to day base. As well as planned different exit routes for employees to exit the building in case of an emergency situation.

* Trained and helped new employees understand there job duties on what was needed for the work day also gave them proper insight on emergency contacts and personal to speak to on different situation.

I.P.C Security, Houston, TX

2009-2010

Security Guard

* Implement different ways in team meetings on how to better foresee customers safety while maintaining a friendly and fun environment.

* Observed and multitask a variety of different task of showing good customer service and helping customers find there way around to over seeing that that employees were giving proper breaks on time as well as assisted in different emergency and non emergency situation.

Alief I.S.D., Houston, TX

2007-2009

Associate Teacher

* Provided help and support to students in a conductive manner on class assignments as well as lead discussions lecture on different reading and class assignments.

* Plan different ways in which implementing fun strategies to get kids involved in the learning process by implementing a variety of real life, and non real situation as well as be a mentor and leader in the process.

Affiliated Computer Services, Houston, TX

2005 – 2007

Customer Service Representative

* Answered inbound phone calls and provided answers to questions and concerns regarding information on billing as well as provided feedback on how, who, and when charges were made to customer accounts.

* Gave feedback with group advisers on different calls as to how we could get employees to cut down the amount of time they spend on the phones lines with customers as well as held coaching sessions with employees on how to improve there performs scores on calls and customer service issues.

Corestaff, Houston, TX

2000 – 2003

Warehouse Worker- Walgreens, Sercel, Albertson Grocery

*Utilized different ways to work as a team with coworkers in order to get large jobs done for the day.

*Provided the ability to repetitively lift, pull and push, bend over, and reach above head height, and kneel to stack merchandise on shelfs.

* Cleaned and maintained a safe working area for easy access up and down the warehouse walk ways.

*Worked with team leaders on different issues employees had about employee safety and tools needed to help get job assignments done in a timely manner.

EDUCATION:

Prairie View A&M University, Prairie View, TX

Bachelors degree in Management Information Systems

2000 – 2005

Hastings Senior High School, Houston, TX

High School Diploma

1997 – 2000

COMPUTER SKILLS:

Microsoft Word, Excel, PowerPoint.

Microsoft Windows XP, Microsoft Office XP Professional, Microsoft Windows 7

Contacts:

Allied Barton Security