Customer Service High School

Ronald Bernard Charles

**** ******* **. ** *** 201 Huntsville, Al 35811

(Mobile) 256-***-**** (Home) 256-***-****

**************@*****.*** or ********@*****.***

OBJECTIVE

Seeking a Career opportunity where I can use my extraordinaire work ethics to best fit the

job qualifications doing my job successfully offering stupendous quality service bringing

great help to the team.

EDUCATION

High school graduate

Marion Abramson High school Aug 2000 May 2004

G.P.A 3.3 Basic Studies including business administration

EMPLOYMENT HISTORY EXPERIENCE

Target 10/2014 03/2015 Unloader / Stocker (seasonal)

.Unload merchandise and equipment from truck quickly maintaining accuracy.

.Perform receiving and shipping inspections and identifies all incoming and outgoing

merchandise to determine quantity, if ordered as is, and no damage.

.Responsible for sorting, staging, zoning, and stocking goods on isles, end caps, and

tables.

.Perform all other related responsibilities as assigned

Manpower Warehouse/Distribution 10/2014 05/2015

.Perform production duties such as manually lifting, packaging, taping, labeling and sorting

.load goods in box, apply labels, stack boxes on pallet according to directions

.Pack items following a specific set of instructions

.Clean and prepare containers for packing, Check to ensure containers are damage free

.Verify if items pulled out of package are correct

Cinram 12/2013 09/2014 Production Assembly

.Assembles assigned product parts on assembly line in accordance with production

guidelines.

.Performs spot checks of products to ensure adherence to approved quality standards.

.Notifies supervisor of product discrepancies or equipment malfunctions.

.Adheres to established company policies and procedures paying special attention to

safety regulations.

.Wears personal protective equipment in accordance with training guidelines.

.Performs other related duties as assigned

R.G.I.S Inventory 11/2013 09/2014 Auditor/Top Gun Specialist

.bar code scanning

.counting quantity

.counting items adding physical count to computer inventory

.entering sku check number in database

.responsible for maintaining an accurate count in database

WALMART 8/2010 09/2013 Unloader/Stocker

.answering customer ask questions

.Accept delivered packages and ensure proper amount is inside

.Zoning and stocking Shelves, tables, end caps, Bins sorting freight operate pallet jack,

compactor, fork lift

.Mark items with identifying codes, such as price, stock, or inventory control codes

.Clean display cases, shelves, and aisles

Fed Ex Grounds Package Handler 04/2011 09/2013

.physically load unload and sort of packages by hand including lifting, pushing, pulling,

carrying and placing in a safe and efficient manner.

.responsible for checking items making sure items not defective and working properly

.locate the destination zip code or delivery address on an incoming box and securely place

it in the designated area in the warehouse

.Move freight, and other materials to and from storage or production areas, loading docks,

and delivery vehicle

Super 8 Hotel 05/2007 12/2009 Housekeeper

.clean and sanitize guest bedrooms, bathrooms, hallways, and other public areas using

approved cleaning supplies

.push carts full of cleaning equipment throughout the hotel

.vacuum and mop floors, dust furniture, replenish room supplies, make beds with fresh

linens

.empty trash throughout hotel area and premises

.equip rooms with clean towels and washcloths

.restock cart with cleaning and guestroom supplies

Dickie Breening Steakhouse 02/2007 08/2010 Dishwasher/Cook

.responsible for maintaining cleanliness and sanitation standards for china glassware,

tableware, and cooking utensils using machine and manual cleaning methods

.Prepare and cook food in a five star restaurant with a limited menu using chef capabilities

.Season and cook food according to recipes or personal judgment and experience

.Wash, peel, and cut fruits and vegetables to prepare them for consumption

Bake breads, rolls, cakes, and pastries Bake, roast, broil, and steam meats, fish,

vegetables, and other foods

Operate stoves, grills, fryers, ovens and microwaves

Test foods to verify if they have been cooked adequately

Sonic 01/2004 – 02/2007 Dishwasher/Cook

.Clean and sanitize work areas, equipment, utensils, dishes and glassware

.Store food in designated containers and storage areas to prevent spoilage

.Replenish condiments and food items as needed throughout shift

.Operate grill cooking items such as patties, bacon, sautéed onions, grill cheese

.Dress and wrap sandwiches, burgers, chili dogs, chicken wraps, and chili cheese fries

when ordered

.Operate fryer cooking items such as French fries, chicken patties, chicken tenders,

cheese sticks, French toast sticks

.Operate and clean slushy machine, ice cream maker, and milkshake maker as needed

.Prepare and serve a variety of beverages,tea, coffee, and soft drinks

.Package take out foods and bring to customers

SKILLS / QUALIFICATIONS

over 3 years of manufacturing, warehousing and industrial workforce experience including

STOCKING ZONING AND PACKING,operating a pallet jack, forklift, compactor, baler,

merchandise price gun, drill power tool

advanced negotiation skills

8 years of magnificent quality customer service

Consistently achieve performance goals through enthusiasm, tenacity and initiative

REFERENCES

Available Upon Request

Contact this candidate