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Customer Service Security Guard

Location:
Kissimmee, FL
Posted:
June 02, 2015

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Resume:

Angel N. Berrios Morales

Cell: 407-***-****

acp0lq@r.postjobfree.com

Professional Summary

** Security Guard with extensive knowledge of law enforcement practices, investigation

techniques and security equipment operation. Focused, detail-oriented Security Guard with more

than 6 years protecting corporate assets and maintaining safety.

**Seasoned Security Guard with a successful background in law enforcement and escort

services. Expertise in conducting investigations and writing detailed reports.

**Security Guard who remains on high alert at all times and maintains excellent coverage.

Quick thinker resolve problem situations.

Skills

Theft prevention training

Superior customer service

Crisis intervention training

Risk analysis training

Conflict resolution techniques

Investigation documentation

Dialogue and writing skills English and Spanish

Work History

03/2013 to 02/2015

Manufacturing Production-Cellmarck Company-Orlando,FL

• Manage different stages of the production line by being actively involved in each

procedure.

• Pull damaged or faulty items from the production line.

• Operating production line equipment, for example a conveyor line.

• Packing goods ready for shipment in pallets.

02/2010 to 03/2013

Security Guard-S>M> Medical Service-Yabucoa, PR

• Monitored and authorized entrance and departure of employees and visitors.

• Circulated among visitors, patrons and employees to preserve order and protect property.

• Wrote reports on property damage, theft presence of unauthorized persons and unusual

occurrences.

• Monitored central alarm system for fire, intrusion, and duress alarms and responded when

needed.

• Denied entrance to the building to unauthorized persons.

• Secured all doors in the office and main building after hours.

05/2007 to 08/2009

Security Guard Defended-Security Service-Queens, NY

• Monitored and authorized entrance and departure of employees and visitors.

• Circulated among visitors, patrons and employees to preserve order and protect property.

• Monitored and reported suspicious activities to local authorities.

• Monitored central alarm system for fire, intrusion, and duress alarms and responded when

needed.

• Denied entrance to the building to unauthorized persons.

02/2000 to 05/2006

Customer Service-Palmas Del Mar Country Club-Humacao, PR

• Golf Club Service

• Bag Room Attendant

• Gof Car Attendant

11/1994 to 09/1999

Policeman Puerto Rico Police Officer – Humacao, PR

• Police officers work in partnership with the communities they serve to maintain law and

order, protect members of the public and their property, prevent crime, reduce the fear of

crime and improve the quality of life for all citizens. They use a wide range of

technology to protect individuals, identify the perpetrators of crime and ensure successful

prosecutions agains those who break the law.

Education

1994

Associate of Science: Criminology

John Jay College – New York, NY

Certifications

***CPR Certification

***Emergency Water Safety

***Fire Safety Officer Exam Preparation Course

***Security Guard Training Certificate



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