Human Resources Manager

BRIAN M. HENDERSON

** ******** ***, *******, ** *7527

919-***-****: Mobile

********@**.**.***

Subject Matter Expert across core business operations with a track record of delivering significant, quantifiable

accomplishments and improvements in large, complex environments. Decisive and relationship-centered

leadership style; proactive in building synergy across the organization. Expert in developing and delivering

initiatives that align continuous learning to organizational goals and objectives.

SIGNIFICANT RETURN ON INVESTMENT ACCOMPLISHMENTS

• Streamlined Management Development Program which aligned operations training and leadership

development company-wide.

• Managed and developed courses for Waste Industries University resulting in continuous improvement

across the organization.

• Creation and implementation of Executive Recruitment Manual (nominated to the College and

University Professional Association for Human Resources – CUPA, HR) to ensure a successful hire,

attract top talent, onboarding, and retention resulting in a new organizational wide business process.

• Developed and coordinated the use of approved outside vendors to ensure that training was conducted in

an efficient, efficient, effective, legal, and professional manner.

• Implemented company-wide talent management system resulting in enhanced business performance.

• Directed needs assessment for training and staff to enhance the effectiveness of employee performance

in achieving the goals and objectives of the company.

• Led development of a core competency model for organization.

• Coordinated with educational institutions to provide effective learning programs for organization.

• Participated in creation of Right from the Start – retention and on-boarding resource tool that represented

a collection of best practices to assist leaders of organization in selecting, welcoming and supporting new

employees. Right from the Start resulted in recognition of Fortune 100 Best Company to Work For.

PROFESSIONAL EXPERIENCE

WASTE INDUSTRIES, RALEIGH, NC – (Waste collection service for more than 500,000 municipal, residential, and

business customers in eight states in the southeastern US with 36 collection operations)

Manager of Staffing & Development (2014)

• Organizational and talent development advisor to Waste Industries leadership and personnel. Facilitates

Waste Industries initiatives (Management Development Program, Waste Industries University) for

facilities in GA, MD, NC, SC, TN, VA, and DE. Plans, develops, implements, and administers HR training

and succession programs. Responsible for development and integration of human resource plans with

business strategy, training programs, and associated projects to achieve strategic business goals and

operational objectives.

DUKE UNIVERSITY & HEALTH SYSTEM, DURHAM, NORTH CAROLINA - (World class and top ranked private educational

institution and internationally recognized hospital system)

Executive Recruitment Manager (2010 - 2013)

• Strategic mapping of recruitment for new hospital, medicine pavilion, and university department’s to

ensure timeliness and quality of staffing positions.

• Development of a strategic recruitment plan for diversity and inclusion.

• Oversight of EPIC recruitment planning for health system.

• Led optimization study of applicant tracking system and recruitment model.

WAKEMED HEALTH & HOSPITALS, RALEIGH, NORTH CAROLINA - (870-bed private, not-for-profit health care system with

over $ 8 million in net patient revenue)

Manager of Employment, Human Resources Specialist (2007 – 2008)

• Guided recruitment efforts of staff to fill pharmacy and rehabilitation staffing vacancies within 3 months.

• Manage Recruitment Team Members, providing operational leadership.

• Direct compliance with all human resources and employment policies in the recruitment and hiring

process.

• Conduct data analysis to report outcomes recruitment outcomes and trends for hard-to-fill vacancies.

• Lead quality improvement initiatives employment team, performing cost benefit analysis as appropriate.

OHIOHEALTH, COLUMBUS, OHIO - (Fortune 100 Best Company To Work For, Magnet, not-for-profit integrated

healthcare system comprised of 13 hospitals providing healthcare services in 46 Ohio counties with over $1.6

billion annual patient revenues)

Lead Employee Relations/Employment Specialist, Senior Employment Specialist, Recruiter (1999

– 2007)

• Provided coaching to leadership on team building, assessment, and participative management that

resulted in the development of action plans to address employee survey issues.

• Managed all human resources functions to include recruitment and employee relations for 600 employees

of ambulatory division.

EDUCATION

• Master of Business Administration, Franklin University, Columbus, OH

• Bachelor of Arts, Psychology, The University of Akron, Akron, OH

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