Human Resources Customer Service

TINA PEREZ

***** **** *** *** # **** ( HOUSTON, TX 77043 ( 832-***-**** (

**********@*******.***

Previous background in HR generalist affairs, including experience in

employee conflict resolution, benefits and compensation, HR records

management, HR policies and procedures in compliance with client's

requirements.

Skills

HRIS TECHNOLOGIES Familiar with Employee Microsoft Office

Training Employees Relations SAP

Benefits Familiar with Dispute MAXIMO, Documentum

Administration Resolution Program

HR Policies & Procedures

Professional Experience

KELLOGG BROWN & ROOT (KBR)

Associate Field Specialist, Material, Houston, TX April 2010 to

November 2013

. Located, organized, and provided support documentation for government

audit purposes

. Completed Task Order Closeout modification request packets to submit

to the government

. Researched unfound documentation as well as uncertain movement of

property

. Created a desktop procedure and a Master Log for the Task Order Close

Out process

. Trained colleagues and superiors with Document Process and/or Task

Order Close Out

. Processed large amount of documents accurately and efficiently to meet

management standards

Human Resources Generalist, Iraq July 2007 to May 2009

. Managed personnel records and handle HR generalist workplace issue

with policies and procedures

. Assessed employees complaints, which included interviewing all

involved employees

. Monitored, evaluated, and counseled all involved employees

. Assisted with obtaining files and supporting documents for Dispute

Resolution/Employee Relations cases

. Conducted exit interview process for employees separating from the

company

. Assisted staffing with pre-screening resumes

Human Resources Associate, Iraq November 2006 to July

2007

. Processed transfer forms, obtain releasing/receiving signatures

. Attend "After Accident Reviews" to ensure the employee is treated with

dignity and respect

. Trained new administrative personnel on the necessary document

process; also train other HR personnel

. Work in the capacity of a Senior Generalist for four months

. Conducted Health and Welfare Inspection and Urinalyses of KBR

employees

Professional Experience (continued)

ADMINISTRATIVE ASSISTANT, HOUSTON, TX OCTOBER 2005

TO NOVEMBER 2006

. Located, organized, and presented support documentation for billing

department

. Provided full support for auditors to ensure efficient and accurate

reporting

. Created and maintained effective support files and bank report files

. Worked with SAP software to locate documents

. Requested for archived files as well as archived old files

Human Resources Associate Iraq July 2004 - May 2005

. Developed and maintained an efficient system to manage travel for over

2,500 employees

. Created different manifest for employees leaving the camp to ensure

accurate timing

. Submitted visa requests for all parties that required to travel into

Dubai or Kuwait

. Assisted employees with benefit issues such as banking, insurance,

673/W4, Personal Changes, VOE

. Provided customer service to all KBR employees

. Processed travel request forms

Administrative Associate Iraq February 2004 -

July 2004

. Initiate service orders and notify the relevant department for

appropriate measures

. Input O&M logs and service orders to maintain accuracy of the database

. Cover for billeting during employee absence, tracking space availability

and occupation

. Create spreadsheets for the accountability roster and welcome packets to

improve

overall office efficiency

Administrative Specialist Houston, TX April 2003 -

February 2004

. Assisted newly hired employees to process in and out from the day of

their arrival to the day

of departure

. Prepared files for employee deployment, perform a final check, and

forward them to travel

. Perform background checks (submitted for processing)

. Update the tracking system with candidates background status

Houston area women's center

Accounting Assistant Houston, TX November 2001 -

January 2003

. Accounts Receivable and Payable, make deposits on a weekly basis

. Code and allocate cash receipts and code invoices

. Input data in Cash Log and post into the General Ledger; input

Invoices into General Ledger

. Run vendor payable report and research vendor inquiries

. Procured and Expedited Office/Building Supplies; backup main

computer system

Of Note

ACCOMPLISHMENT:

I have been recognized by the HR manager and project manager and received a

certificate of appreciation.

Contact this candidate