Customer Service Representative

AIRA CUENCA-ILAO

Address: #*** ***** **. ***** *********,

San Antonio, San Pascual, Batangas

Contact #: 090*-***-**** or 727-1974

Email: ****.******@*****.***.**

OBJECTIVE

To be able to work in a competent company and be committed to organizational goals.

SKILLS

● Proficient in Marketing, Administrative Tasks and Customer Service

● Computer Literate

● Data Entry and Data Mining

● Fast Learner

● Flexible

● Workaholic

● Hardworking and dedicated with what I am doing.

JOB EXPERIENCE

December 29, 2014 – Present Productivity Assistant

Virtual Assistant

Asset Realty Group (home based job)

Kirkland, Washington

June 19, 2014 – November, 2014 Appointment Setter/ Telemarketer

Cool Pixels (home based job)

Sydney, Australia

Nov. 28, 2011 – March 25, 2014 Advanced Customer Service Representative

Dish Network

Spi CRM, Inc.

N. Garcia, Bel Air, Makati City

Oct, 19, 2010 – March 19, 2011 Technical Support

Desktop support 1

Hewlett-Packard Account

Teletech Lipa

2nd Floor Robinson’s Place Lipa

INTERNSHIP

November 10, 2009 – February 12, 2010 On-the-job-trainee

Purchasing Department

Jetbest Multi-Lines Corporation

National Road, Maraouy, Lipa City

EDUCATIONAL BACKGROUND

Tertiary Bachelor of Science in Business Management

Major in Marketing

June 2006 – 2010

Batangas State University -Jose P.

Laurel Polytechnic College

Malvar, Batangas

Secondary Inosluban Marawoy National High School

June 2002 - 2006

Marawoy, Lipa City

Elementary Senator Maria Kalaw Katigbak Memorial School

June 1996 – 2002

Marawoy, Lipa City

AWARDS AND ACHIEVEMENTS

March 26, 2010 Excellent of Merit

2nd Honor – Dean’s Lister

Batangas State University -Jose P. Laurel Polytechnic College

Malvar, Batangas

March 27, 2009 Excellent of Merit

2nd Honor – Dean’s Lister

Batangas State University -Jose P. Laurel Polytechnic College

Malvar, Batangas

SEMINARS AND WORKSHOPS ATTENDED

January 14, 2009 ENTREPRENEURSHIP FORUM 2

Gearing Up Our Future Business

Leaders for the Tougher Road

Ahead

First Asia Institute of Technology

Tanauan, City

REFERENCES

Ms. Mary Joyce Quejado

Supervisor

SPI CRM, INC.

Contact No.: +639*********

Mr. Nomer Gollena

Trainer

SITEL

Contact No.: +639*********

Jessie S. Leong, Ph.D.

Associate Dean

College of Accountancy Business, Economics,

and International Hospitality Management (CABEIHM)

Contact No.: 092********

I hereby certify that the information above is correct and true to the best of my knowledge.

Aira Cuenca-Ilao

Applicant

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