Customer Service Manager

Location:

Posted:

June 02, 2015

Tiffany Griffith

Webster, TX 77598

************@*****.***

Objective

To gain valuable new experience and incorporate knowledge learned through studies and work to further my career in

the field of nutrition.

Qualifications

Supervisory, food service, customer service, cook, and serving experience; multitasking, extensive dietary knowledge.

Work History

2011-Present, Key Supervisor, Denny’s Restaurant

Manage restaurant per shift without senior management oversight, supervise restaurant crew, assign duties, customer

service, cash control, check in vendors, log and rotate inventory, maintain proper product pull logs, monitor labor

percentages per shift, ensure quality control of meals served, perform various restaurant duties as needed

2010-2011, IT Lab Assistant, College of the Mainland

Monitor student intake in computer lab, assist students with any computer or program questions, maintain ongoing

knowledge of school internet system, log all activity and issues, general clean up

2006-2011, Server/Cook, Waffle House

Wait tables, provide customer service, cook meals according to specifications, operate cash register, general clean up

Volunteer History

2014-VA Kitchen, Houston, TX

Assist cook with meal preparation for veterans at facility, serve food through cafeteria line, package meals for carryout

lunches, general kitchen clean up

2013-Habitat for Humanity, Dickinson, TX

Assist with various office duties, including mailings

2012-Galveston County Animal Services, Texas City, TX

Assist with facility clean up duties, including laundry and dish sanitizing, dog walking, cat socializing

Education

Current Student, BS Human Food and Nutrition

2012, Associate of Science

2001, HS Diploma

Certifications

ServSafe Manager’s Certification, 2015-2020

References

Kristen Widener, Co-worker, 832-***-****

Tami Switzer, Restaurant Manager, 281-***-****

Donna Kelly, Regular Customer, 281-***-****