Dimple Patel
Ph. 773-***-****
Email: acp0gt@r.postjobfree.com
QA Analyst
Professional Summary:
. 5 + years of diversified experience in Software Quality Assurance.
. Extensive experience in QA Testing (Manual & Automation) with solid
understanding of QA Principles.
. Experience includes Banking, Finance (BMO Harris Bank, CIT Rail
Resources) and Order Management domains (CDW & HMX Group).
. AS400 Environment Testing completed at CDW.
. Knowledge of all stages of Software Development Life Cycle (SDLC) and
Software Testing Life Cycle (STLC).
. Expertise in System Testing, Unit Testing of interfaces, forms,
reports, conversions and enhancements.
. Experience in Functional Testing, Stress Testing, Regression Testing
and integration Testing and expertise in developing Test Plans, Test
Cases/Scenarios, Test Procedures and analyzing Test Results.
. Knowledge of Defect/Bug tracking system with the use of tools like HP
Quality Center and Bugzilla.
. Expertise in creating Scripting components, Business Components,
scenarios and Test Sets using QTP 8.2 and Quality Center
8.2/9.2/9.5/10.0.
. Well versed in automation testing tools such as Quick Test
Professional (QTP)
. Evaluated experience with Load Runner.
. Experience with QA Methodology, QA Matrix, SDLC and QA Validations to
ensure the Quality Assurance Control.
. Ability to coordinate and organize multiple locations for QA efforts.
. Worked with Developers, Business Analyst and Project manager to test
and document new product and new product enhancements.
. Experience in Released Based Regression testing approach to address
the growing the large number of test cases issue and has a knowledge
of impact analysis used in the test process flow.
. Experience in performance testing tools and best practices.
. Excellent communication, programming and analytical skills and a good
mentor to other team members.
. Extremely reliable, quick learner, efficient and able to work
independently with immense problem solving skills.
. Strong listening, interpersonal and analytical skills with the ability
to manage multiple project tasks with changing priorities.
Education: Bachelor of Science, Gujarat India
Technical Skills:
Testing Tools: Quick Test Pro.8/8.2/9.2, Quality Center
8.0/8.2/9.2
Operating Systems: Windows 7, XP and Win 2K, and Win 98
Skills: Accounting Software: Quick Books,
Microsoft Application: Microsoft Office Suite 2010, 2007 and 2003.
Browsers: Internet Explorer, Firefox, Chrome, Safari.
Bug Tracking Tool: Bugzilla, Quality Center.
EXPERIENCE:
CDW Nov 2014-Feb 2015
Chicago, IL
Role: Test Analyst
I am part of team for consignment project. I performed end to end testing.
I Utilized Quality Center as repository for managing all Testing related
artifacts.
Responsibilities:
. Wrote test cases for an AS400 I-Series Warehouse Consignment project.
Test cases included Sales, Purchasing, Warehousing and Inventory
Management.
. Created test data through the UI, to be used for testing throughout
the consignment project.
. Created SQL queries to find inventory and for validating test results.
. Executed test cases, using HP ALM Quality Center, for all aspects of
the AS400 I-Series Warehouse Consignment Project.
. Created and reported defects using HP ALM Quality Center.
. Reported testing statics to QA lead and project manager using
reporting set-up in HP ALM Quality Center.
. Monitored defect resolution and retested fixed defects.
. Communicated test resolution, test issues and test status to QA lead
and project manager in appropriate level of detail.
EXPERIENCE:
BMO Harris Bank Jan 2014-Sept
2014
Chicago, IL
Role: Test Analyst / Coordinator
I'm part of team for Mortgage and Loan application. I performed End to End
test of application, which included new functionality as well as
regression. I tested application called Empower, which tracks loan process
from beginning to end. I Utilized Quality Center as repository for
managing all Testing related artifacts.
Responsibilities:
. Coordinated tasks with Test Manager and other Test Analysts to plan
and execute testing procedures.
. Facilitated Business review of overall testing.
. Reviewed requirement specifications, identify gaps, and determine
testability and testing implications.
. Review software documentation to ensure technical accuracy,
compliance, and completeness.
. Developed the test cases according to Functional and Business
requirements and performed manual testing on those test cases.
. Identified and created test scenarios, design and developed test
scripts in Quality Center.
. Prepared manual test plan and test scripts to test each software
component and requirement.
. Plan test strategies and schedules in accordance with project scope
and delivery dates.
. Used Quality Center for Test case design, Executing tests in test lab,
requirements gathering and reporting.
. Executed test scripts and documented the results in Quality Center.
. Uploaded Requirement Docs from Excel to QC for both UAT and SIT
testing.
. Log defects in defect tracking system and follow entered defects
through lifecycle of creation to resolution.
. Participate in the test case Peer Review process
. Worked closely with business analysts, business subject matter experts
and development teams to clarify and resolve testing issues
. Supported UAT Tester
. Replicate issues and provide defect triage support.
. Ensure high quality and accuracy is maintained through to software
release.
. Adhered to BMO Harris testing standards and processes
CIT Rail Resources, Jan 2011- Dec
2013
Chicago, IL
Role: QA Analyst
I was responsible of Testing CRMS ( CIT Rail Management System ) it is
homegrown application and is coded using Microsoft .Net application, what
CRMS does is tracks locomotive trains by serial number, where is stored at
and how many miles and who was last client and future position and sales or
lease of that locomotive.
Responsibilities:
. Extensively involved in all phases of SDLC (Software development Life
cycle) using Agile methodology
. Involved in preliminary meetings with core project team to discuss
Business Requirement Document (BRD)
. Prepared test plans and test cases for manual and automated testing
according to requirements
. Validated inbuilt CRMS tool along with web application on different
browsers.
. Participated in Web Service testing and UAT Testing.
. Participated in mobile testing.
. Thorough knowledge of mobile platforms such as Android and iOS.
. Tested the application under different networks and Internet speeds
including while on EDGE, 3G, 4G, LTE and Wi-Fi.
. Tested the application on iPad and iPhone when the operating system
was unveiled and made sure the application was enhanced to be
compatible with the Android devices
. Involved in Functional, Regression and Smoke testing
. Prepared traceability matrices to fill gaps between requirements and
test cases covered.
. Developed data driven scripts in QTP and executed scripts.
. Used checkpoints to check functionality in QTP.
. Used synchronization, call functions, parameterization, and reusable
actions to enhance test effectiveness
. Interacted with developers and managers to identify and resolve
technical issues encountered during automation testing using Selenium
in Twist
. Interacted with DBA's, developers, systems engineers and network
engineers during testing and isolated bottlenecks at different levels.
. Perform security assessment and vulnerability scanning on products to
be released.
. Maintain the currency, efficiency, thoroughness, and effectiveness of
all test scripts.
. Review software documentation to ensure technical accuracy,
compliance, and completeness.
. Shared test faults and outcomes to the project managers and the
application developers.
. Built and produced test-plans and test-cases.
. Performed test cases throughout the integration and the regression
environments.
. Shared test faults and outcomes to the project managers and peers and
the application developers.
. Managed and executed test cases and logged defects in defect reporting
tool using Bugzilla.
. Provided status reports to the QA Lead in Livingston NJ.
HMX Group, Sep 2009- Dec
2010
Des Plaines, IL
Role: QA Analyst:
HMX Group is an Apparel and Footwear solution company located in Des
Plaines IL. HMX Group uses Java Based application for Call Center. This
System maintains information of customer and product, which the Customer
placing the orders through web or Telephone. And also maintain price of
products and delivery schedules.
Responsibilities /Deliverables:
. Designed and documenting Test Plans, Test Cases, Test Scenarios, and
Test Strategies based on business requirements and Design documents
for Credit Card Online application.
. Identified the Test Cases and documented them in Quality Center.
. Worked with the Developers and the test lead to verify the Test Cases.
. Prepared test data for positive and negative test scenarios for
functional testing as documented in the test plan.
. Performed Development Integration, System Integration, End to End and
User Acceptance testing for the data services.
. Performed Functional testing, Performance testing and Regression
testing to see the entire functionality.
. Recorded scripts in QTP to perform Functionality testing. .
. Creating scripts to generate new keywords for input, output and
validation using QTP.
. Executed automated test cases in QTP.
. Used Joins like Inner and Outer joins while testing from multiple
tables.
. Performed Data Driven Tests to validate the same scenario with
different test data using Quick Test Professional.
. Responsible for Data driven testing using Quick Test Professional, and
written functions using descriptive programming in Quick Test
Professional.
. Used Bugzilla to store all testing result and for defect Tracking and
Reporting.
. Generated enhanced graphs and reports.
. Provided weekly management status reports and coordinated meetings
between test team and development team to review defects.
References: Available Upon Request