Management Sales
Resume:
DOUG HAMM
215-****-*** ST NW
Edmonton, Alberta T5T 3X8
******@*******.***
MANAGEMENT SALES MARKETING BUSINESS DEVELOPMENT OPERATIONS
QUALIFICATIONS: A multi-talented professional with over 20 year’s success in business management. Experience in
management level positions, direct sales and strategic planning. Principal career objective is to be
recognized as a high performer and create ‘above the bar’ results. I am a self-starting, creative,
innovative, goal-oriented strategist with strong oral, written, and presentation skills. I am respected
for integrity, leadership, organizational and team building. I have a successful track record in
business management, technical sales, strategic marketing, business development and
operations, with quantifiable results.
EXPERIENCE:
BUSINESS DEVELOPMENT
TIME BUSINESS JULY 2007 MARCH 2015
Time Business is a Western Canadian based Technology Company specializing in Point of Sale Systems (Retail,
Grocery and Hospitality), Automated Parking and Access Control Systems.
In various roles with Time Business, my responsibilities include operations management, and business development.
This role requires technical sales expertise working with senior level professionals in the hospitality, health care and
retail fields. Clients range from Fortune 100 companies, municipalities, universities and priva te business
Since joining the company in early 2007, I have consistently achieved Top Performer and have had success growing
business with strategic accounts including:
• Chili’s Texas Grill – Alberta and Saskatchewan
• The Cheesecake Café’s
• Pure Canadian Gaming
• KFC
• Red Robin Canada
Major Accomplishment: Increased market share by over 150 new clients throughout Western Canada
GM DEVSTUDIOS INC 2004 - 2007
General Manager Dev Studios Inc.
DevStudios is a Microsoft Certification and Web Development school in downtown Edmonton with a focus on
recruiting the top performers from each class year. These new performers were added to an impressive team of
developers working on projects in several verticals.
• Managed project design and management teams
• Managed acquisition of major competitor (3m / year) hospitality software development house
• Increased revenues / 20% + growth / year over three years
• Staff responsibilities included 20+ developers / 2 project designers / 4 project managers + sales team
• Maintained and increased performance of remote workforce across North America
• Implemented a VOIP phone system to connect staff through 3 regional offices
• Chaired presentations to Board / Corporate clients / Staff
Major accomplishments
Established clear goals / objectives from Board level through management team and to each employee. This led to a
clear and unified direction that the employee’s appreciated. Best employee retention / best measurable results from
each division.
ONESYSTEM INC 1991 – 2004
General Manager oneSystem Inc
oneSystem is a software development firm specializing in one number call centers for Quick Service hospitality
customers. My role started with oneSystem in installation and training. Over the years I was tasked with project
management / design, business development and eventually took over as GM in 199 9.
• Managed project design and management teams
• Managed software development and software maintenance teams
• Maintained and increased performance of remote workforce across North America
• Had control over projects and product roll outs for major compan ies in US / Europe and Asia
• Specialized in B side business advantages to retain staff
• Setup internal training that provided industry certification for employees with shared tuition and flexible work
schedules.
• Sourced / setup / trained VOIP telephone system to connect technical support staff in Re gional offices in US /
Canada / Asia.
EDUCATION:
Project Management – Various best practices courses in Project Management and project design
B - Side business advantage – employee retention / motivation besides money
Sales Management Courses – Many courses throughout career
Mentoring to Success
REFERENCES:
Excellent References available on request
INTERESTS:
Hockey, Golf, Travel
Contact this candidate