Analyst

MELISSA NEWTON

**** *. ********* ** ****** City, MO 64151 Phone 816-***-****

***********@***.***

Roles: Business Analyst, Experience Summary

Accounts Receivable Driven and devoted individual with proven Business

specialist, Accounts Payable Analyst record. An impelling mentor to junior

specialist associates, responsible for the successful

completion of a number of large-scale projects.

Project management experience within each of my

Tools/Methods: Sharepoint, Business Analyst roles.

Software Development Life

Cycle, Agile/Scrum, Excel, Skills Inventory

Visio, One Note, Analytics Project Management

(Cerner proprietary), myBI Successful schedule management

(Cerner proprietary)

Analysis/Design

Organize meetings to capture business needs

Industry Application: Communicate business requirements to technical

Financial Services, teams

Healthcare, and Manufacturing Prioritize business requirements to fit capacity of

technical teams' workload

Produce process documents

Education: Bachelor's of Quality Assurance

Science in Business Ensure team's documents and procedures meet ISO

Administration from Kansas standards

State University Prepare for internal audit

Additional Training:

ISO

Meaningful Use

Population Health

Chronological Summary of Experience

Sr. Business Analyst - ETS - Infrastructure Arch & Management

Waddell & Reed, (contract role) February 2014 - December 2014

Responsibilities included:

. Created and distributed financial reporting and analysis on the costs

relating to company-wide $20M information technology and

infrastructure upgrade.

. Managed the project teams' SharePoint site and the documents housed

there.

. Assisted Project Manager by organizing communication efforts to end

users effected by the upgrade.

. Managed program expenses in a Total Cost of Operations model in Excel.

. Directed leadership toward purchase decisions by calculating the long-

term cost of multiple options and potential return on investment.

. Monitored and managed 1,600 users to migrate to a new mobile security

system (MobileIron) as part of the Bring Your Own Desktop enterprise

effort. Personalized emails, texts, and alerts were all utilized to

ensure a successful and complete migration.

. Trained users and migrated instant message client software to

maintain Sarbanes-Oxley and Securities and Exchange Commission

compliance.

Sr. Business Analyst - Performance & Comp Management

Cerner Corporation, May 2013 - November 2013

Responsibilities included:

. Supported business leaders and HR Partners for their compensation and

workforce needs.

. Worked with extremely sensitive and confidential information on a

daily basis.

. Assisted with the role and title restructure within our Information

Technology workforce of 700+ associates. Organized communications to

leadership, as well as noted feedback. Oversaw system updates as the

new roles and titles were implemented.

. Ensured accuracy of data within database for annual compensation

increases throughout workforce of two departments utilizing our

internal Performance and Rewards Solutions tool as well as in Excel.

. Created v-lookups in Excel to ensure easy accessibility to data

regarding my team of associates.

Sr. Business Analyst - Sales Operations

Cerner Corporation, November 2010 - May 2013

Supported all levels of the sales force, from sales associates to Executive

Vice Presidents. Interacted comfortably with leadership on a regular basis

in regards to the financials of closed deals and deals that were on track

to close for the quarter. Acted as liaison between business and technical

teams during migration to new reporting tool.

. Gathered requirements and determined workflow processes. For example,

functioned as the team lead for a project that centralized Cerner's

client data location to ensure easier accessibility and the real time

accuracy of information for all users rather than having many

different sources of information that required the user to manually

pull data. In turn, this improved the process flow and individual

effort required to access data and produce required reports.

. Worked with developers to determine how to ensure accuracy and

availability of data for teammates to have access to produce required

reports. Communicated any issues to the development team.

. Implemented a testing procedure to ensure accuracy of data throughout

migration into centralized database.

. Worked with development team on requirements and tested data for the

MyBI software upgrade when company migrated from Analytics.

. Independently became the SME in the MyBI reporting tool and assisted

other members of my team with the challenges of the new software. Lead

the requirements gathering efforts to ensure end user satisfaction.

. Wrote SQL queries as part of the data validation process.

. Provided training with the reporting tools and CRM tools utilized by

Cerner to ensure the maximized effort of my team members, followed up

by refresher courses.

. Used v-Lookups and created pivot tables in Excel, to organize

consistently large amounts of data for the sales teams as a whole and

compare differences on a daily basis.

. Appointed ISO Quality Representative of my team after we received four

non-conformances from an internal audit. Implemented workflow process

to ensure controlled documents were correct and up-to-date in order to

prevent non-conformances in the future.

Accounts Receivable Specialist

Cerner Corporation, May 2009 - November 2010

Worked diligently with Project Accountants to ensure clients' accounts

receivables were accurate and up to date.

. Received four S.T.E.L.L.A.R. Awards (Striving Towards Excellence by

Learning and Leading to Achieve Results - an internal reward program

designed to recognize associates who exhibit outstanding behavior) for

my tremendous commitment to various projects.

. Contributed to the successful outcome of the extensive audit of our

Malaysia region.

. Devised an efficient process for auditing and ensuring proper

approvals for credit conversations; saved time and prevented

duplication, two challenges of the old process.

. Displayed excellent time management skills when challenged with

additional responsibilities and covering for a vacant role

simultaneously.

. Analyzed and oversaw accounts receivables for Client Development and

Global regions.

. Processed daily and monthly (recurring) credit card payments and

assisted with reconciliations.

. Provided training and mentoring to new associates.

Accounts Payable Specialist

Shinn Fu Company of America, December 2005 - May 2009

Processed everything for accounts payable in a timely manner. Audited all

invoices, ensuring accuracy; discussed discrepancies with vendors when they

were found. Audited all expense reports, from the associate level to the

president level.

. Communication with international vendor based in Taiwan for invoice

related issues.

. Ensured discounts were optimized for the company by effectively

managing cash flow.

. Cross trained in Accounts Receivable functions to ensure company needs

were met at all times and trained another company employee in my role.

Processed daily check and credit card payments in co-worker's absence.

. Ensured optimal customer service and satisfaction was afforded highest

attention and priority.

Contact this candidate